Senior Software Engineer - Forward Deployed

United States·New Yorkfull-timesenior

Software EngineerSoftware Engineering

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Quick Summary

Key Responsibilities

work with FIs to understand their unique use cases and technical constraints, then design and implement creative solutions within our platform.

Technical Tools

Software EngineerSoftware Engineering

About the Forward Deployed Engineering Team

Forward Deployed Engineering is a small-in-headcount, high-impact team of entrepreneurial engineers who work directly with Narmi's financial institution customers to build features and configure the platform for their specific needs. Our mission is to make sure Narmi's products are powering the goals and objectives of the FIs we serve. We do that by building targeted features and prototypes in the field, then partnering with Narmi's core product and engineering teams to scale those solutions from 1 to n.

You'll have real influence on how development work gets scoped, how FDE best practices evolve, and what feedback reaches core engineering about the configurability of the platform. Being a self-starter with strong intuition for where impact lives and having a creative approach to problem-solving is what makes people successful here.

We believe the best work happens when great people build together in the same room, so we're an in-person–first team, typically working from Narmi's Flatiron office about three days per week with flexibility to work remotely when needed.

What you'll do

Solve novel technical challenges alongside our customers: work with FIs to understand their unique use cases and technical constraints, then design and implement creative solutions within our platform.
Build new platform functionality: you're an extension of Narmi's platform engineering team and will contribute alongside the dedicated pod to broader platform development work.
Identify product gaps through your customer interactions, and build features and prototypes that extend our existing APIs to better meet client needs.
Build the v0 when a problem needs solving quickly, then work with the rest of engineering to re-architect it over time to optimize for scale.
Automate recurrent FI workflows and create scalable systems and tools that address customer pain points at the root.
Take the lead on working with FIs to identify solutions to problems for the Platform team.
Partner with Customer Success, Implementations, Product, and Engineering to build internal tools and automations that streamline their workflows.

What you'll bring

4+ years of relevant, post-college professional experience
Strong engineering background in Computer Science, Mathematics, or another engineering or scientific discipline
Strong coder with demonstrated proficiency in one or more of the following: Python (especially Django or DRF), JavaScript (specifically NodeJS), React
Ability to develop creative solutions to a wide variety of technical challenges and learn new subject matter quickly
Capable of explaining complex technical concepts with clarity and simplicity, whether to an engineer or an executive
Passion for understanding customer problems and quickly delivering scalable solutions
Eagerness to solve problems, build from the ground up, and engage with all areas of the organization
Curiosity about the different functions at a startup, from customer engagement to product development and partner integrations
Based in New York City or willing to relocate; comfortable with occasional client travel
Authorized to work in the United States

Nice to have

Familiarity with financial services, core banking systems (Symitar, COCC DNA, IBS, Finastra, Corelation), or fintech compliance workflows
Hands-on experience building with LLMs and agentic systems
Experience with cloud infrastructure (AWS preferred), including serverless and IaC
Background in forward deployed, implementation, or other customer-facing engineering roles