~2h ago
New

Guest Surveyor

United StatesUnited States·Randolph Countymid
SurveyorConstruction & Real Estate
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Quick Summary

Key Responsibilities

*Approach and engage Zoo guests in a friendly, confident, and professional manner.*Conduct surveys according to established CES protocols and procedures.

Requirements Summary

Management Prefers Experience engaging with the public in roles such as administering surveys, public speaking, educational programming, or other guest‑facing interactions.

Technical Tools
SurveyorConstruction & Real Estate
Dept of Natural and Cultural Resources

S-Education & Training (S)

TS

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team!

The North Carolina Zoo is expanding, making this an exciting opportunity to join our team. We are seeking a dynamic, friendly, and enthusiastic individual to serve as a CES Guest Surveyor.

In this role, the Guest Surveyor supports the Conservation, Education, and Science (CES) Section by gathering essential information about the Zoo guest experience. Surveyors engage directly with guests as they exit the park, administering questionnaires that help the Zoo better understand visitor perspectives, evaluate educational programming, and strengthen conservation messaging. This work plays a vital part in ensuring the Zoo continues to create meaningful experiences that inspire conservation action and awareness.

Key Responsibilities include but are not limited to:

*Approach and engage Zoo guests in a friendly, confident, and professional manner.
*Conduct surveys according to established CES protocols and procedures.
*Use a tablet and survey software to accurately record guest responses.
*Maintain working knowledge of all relevant survey procedures, policies, and expectations.
*Communicate clearly and effectively with guests while representing the Zoo’s mission and values.
*Exercise good judgment, patience, and situational awareness when interacting with a wide variety of audiences.
*Work independently while remaining responsible, attentive, and mission‑focused.
*Stand or remain stationed outdoors in varying weather conditions while conducting surveys.
*Assist with additional duties and support CES initiatives as needed or assigned.

Recruitment Range: $15.00 per hour

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred:

  • Experience engaging with the public in roles such as administering surveys, public speaking, educational programming, or other guest‑facing interactions. Experience using tablets or digital tools for data collection is also preferred, as well as any background in public engagement or the ability to speak additional languages (e.g., Spanish).

Requirements

~1 min read
  • Must be at least 16 years of age.

  • Available to work a consistent schedule of five days per week, including weekends and holidays, from 1:00–5:00 p.m. through the end of November.

  • Able to work outdoors in extreme weather conditions typical of Central NC (heat, rain, or cold) while standing or remaining stationary for extended periods.

  • Able to walk or stand on various surfaces for extended periods, with or without accommodation.

  • Possesses sufficient cognitive ability, auditory and visual acuity, and communication skills to perform essential duties and follow general safety practices for guests and staff.

  • Willing and able to work independently in a responsible and effective manner.

  • Able to support special events or additional CES needs as assigned.

  • Able to work in a variety of physical positions, including sitting, bending, reaching, standing, walking, and lifting or carrying up to 30 lbs.

  • Able to navigate paved, rough, or uneven pathways.

  • Must comply with the NC Zoo Dress Code and Appearance Policy.

4401 Zoo Parkway

Asheboro, NC 27205

DNCR does not engage in dual employment for temporary positions; if you are currently employed with another State agency, State university, or the NC National Guard and intend to remain employed with that entity, you may not be considered for temporary work with DNCR.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

  • High school or General Educational Development (GED) diploma ​

  • At least two months of experience working with a variety of audiences in roles such as camp counselor, educator, restaurant or retail employee, customer‑service representative, or any position involving public interaction.

The North Carolina Zoological Park exists for the enjoyment, education and inspiration of all our citizens and visitors. The mission of the zoo is to conserve and protect representative examples of natural beauty, endangered and threatened plant and animal species, and ecological features of the continents it represents.

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. 

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. 

Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. 

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. 

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. 

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application. 

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. 

It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). 

N.C. Department of Natural and Cultural Resources

Division of the North Carolina Zoo

4401 Zoo Parkway

Asheboro, NC 27205

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Barbara Christian

Location & Eligibility

Where is the job
Randolph County, United States
On-site at the office
Who can apply
US

Listing Details

First seen
October 2, 2026
Last seen
October 2, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
51%
Scored at
October 2, 2026

Signal breakdown

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Guest Surveyor