Administrative Support Associate

United States·Los AngelesFull-timemid

OtherAdministrative Support

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Quick Summary

Key Responsibilities

1. Maintains strict confidentiality of all personnel, members, medical, and financial records in accordance with organizational policies and applicable regulations. 2. Creates new client files,

Requirements Summary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill,

Technical Tools

OtherAdministrative Support

Responsibilities

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Requirements

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Ensure 100% on-time submission of Job Coach and designated staff timesheets
Achieve 100% compliance with HR policies regarding overtime, vacation, and sick leave documentation and usage
Resolve timesheet discrepancies within 1–2 business days of identification
Complete monthly Regional Center (RC) client data updates on time with zero overdue submissions
Conduct monthly quality control reviews of at least 10 member files and 10 billing records, with findings submitted on schedule
Ensure 100% confidentiality compliance for all client, medical, financial, and personnel records
Maintain 100% completion and on-time processing of DS 1972 forms and other required documentation
Achieve 95%+ compliance rate in documentation and audit readiness across all filing systems (SE, Pathways, DP, ESA)