Licensed Clinical Manager

About Us Here at New H.O.P.E. CDC, we are a united team dedicated to selfless service and transforming lives through operational excellence. We are bridging entrepreneurial minds to cultivate potential to purpose. We believe in the power of the team as each of us are gifted to make a difference. HOPE starts HERE! HOPE starts now! HOPE starts with Us! Job Summary The Licensed Clinical Manager provides clinical leadership, oversight, and supervision to Peer Support Specialists delivering behavioral health and recovery-based services. This role ensures that peer-delivered services align with ethical standards, evidence-based practices, and North Carolina regulatory requirements. The Clinical Manager supports program integrity, staff development, compliance, and quality assurance while fostering a recovery-oriented, trauma-informed, and culturally responsive service model. Key Responsibilities Clinical Oversight & Supervision Provide clinical supervision and consultation to Peer Support Specialists Ensure services are recovery-focused, strengths-based, and trauma-informed Review documentation for clinical appropriateness, compliance, and quality Provide guidance on risk assessment, crisis response, and safety planning Approve service plans and clinical documentation as required Program Integrity & Compliance Ensure adherence to North Carolina service definitions and state regulations Monitor service delivery for ethical and professional standards Participate in audits, corrective action plans, and performance improvement initiatives Maintain up-to-date knowledge of state and federal behavioral health regulations Staff Development Provide ongoing coaching and case consultation Support professional growth and continuing education Facilitate clinical training and peer development sessions Promote best practices in behavioral health and substance use recovery Collaboration & Leadership Work closely with executive leadership to support program outcomes Assist with policy development and refinement Support interdisciplinary collaboration across programs Contribute to program evaluation and outcome tracking Requirements Candidates must hold an active North Carolina license in one of the following: Licensed Clinical Social Worker (LCSW) – Preferred Licensed Clinical Addiction Specialist (LCAS) – Highly Preferred Licensed Clinical Mental Health Counselor (LCMHC) Licensed Marriage and Family Therapist (LMFT) Qualified Professional (QP) Additional Requirements: Active, unrestricted North Carolina license Minimum 3–5 years of post-licensure clinical experience Experience supervising behavioral health staff or peer support providers Strong knowledge of Medicaid, documentation standards, and compliance requirements in North Carolina Ability to provide virtual supervision and clinical oversight Preferred Qualifications Strong background in substance use disorder treatment (highly preferred) Experience with peer support service models Knowledge of Medicaid-funded behavioral health services in North Carolina Familiarity with electronic health record systems Excellent written, documentation, and compliance oversight skills Strong ethical judgment and leadership presence Work Environment & Physical Requirements Fully remote/virtual role (must be licensed in North Carolina) Flexible scheduling based on supervision and program needs Occasional in-person meetings may be required if necessary Drug Free Workplace: We are committed to maintaining a drug-free workplace. As part of this commitment, we strictly prohibit the unlawful use of controlled substances on company property, during work hours, or while conducting company business off-site. Equal Opportunity Employer: We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.