Business Development Executive – Bangkok

Identify, onboard, and manage high-quality gemstone suppliers aligned with Nivoda’s standards.

Build strong, consultative relationships with suppliers, acting as their primary contact to drive engagement and revenue growth.

Guide suppliers in optimizing their product listings, pricing, quality, and availability to meet platform demand.

Support suppliers through proactive communication, media checks, quality verification, and inventory alignment.

Use data insights to assess supplier performance, identify growth opportunities, and implement category-level strategies to improve sales and fulfillment rates.

Drive suppliers toward meeting revenue targets through assortment optimization, inventory health, and performance improvements.

Lead, mentor, and motivate the Bangkok operations team to achieve organizational goals.

Conduct regular performance reviews, skill development sessions, and cross-training.

Foster a collaborative, high-performance culture focused on accountability and continuous improvement.

Recruit and train new team members, ensuring strong alignment with company values and processes.

Partner with the global category, product, and tech teams to align on strategic objectives.

Maintain high-quality standards across supplier media, pricing, and gemstone authenticity.

Minimize return rates and customer complaints through proactive quality assurance.

Contribute to process and system enhancements that improve supplier experience and operational efficiency.

Bachelor’s degree in Business, Operations, Marketing, or related field (or equivalent experience).

3+ years of work experience.

Proven success in supplier management, operations, or B2B e-commerce.

Strong communication and relationship-building skills with a consultative, data-driven mindset.

High attention to detail, integrity, and a transparent approach to working with gemstones.

Proficiency in MS Office, reporting tools, and general business software.

Strong organizational skills with the ability to multitask and prioritize effectively.

Hands-on, proactive approach with a “can-do” attitude — takes ownership and drives results.