Head of Registrations Solutions

London Or EdinburghPermanent - Full Timeexecutive

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Quick Summary

Overview

About the team and what we doThe Registration and Revalidation team at the NMC is responsible for the processes that enable nurses, midwives, and nursing associates to join, remain on,

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About the team and what we do
The Registration and Revalidation team at the NMC is responsible for the processes that enable nurses, midwives, and nursing associates to join, remain on, and return to the UK register.

It is critical that Registration and Revalidation operational services are underpinned by effective digital products, systems, and data.

Your role and impact

As Head of Registration Solutions, you will lead the development and delivery of digital products, systems, and data solutions that support the Registration and Revalidation function.

You will work closely with operational leaders, regulatory experts, digital teams, and stakeholders across the organisation to ensure business needs are translated into effective technology solutions. Through strong leadership and strategic direction, you will drive innovation, continuous improvement, and data-driven decision making in Registration and Revalidation.

You will be responsible for ensuring that systems and digital products provide accurate, timely, and actionable information, enabling the organisation to respond effectively to changing regulatory requirements and operational demands. This will be a critical role in translating regulatory and operational requirements into technology-enabled solutions that support service delivery, improve efficiency, and provide meaningful insight for decision making.

Key responsibilities

Lead the development and delivery of digital products and solutions that support Registration and Revalidation services.
Translate complex regulatory, operational, and customer requirements into effective digital and data-led solutions.
Work collaboratively with operational, technology, and data teams to deliver business priorities.
Drive continuous improvement and innovation across systems, processes, and service delivery.
Ensure the availability, quality, and integrity of operational and management information.
Use data and insight to support strategic planning, performance management, and decision making.
Lead digital change initiatives and support the successful adoption of new technologies.
Establish strong relationships with internal and external stakeholders to ensure solutions meet organisational needs.
Lead and develop high-performing teams to deliver excellent outcomes.

What you'll bring

To be successful in this role, you will be an experienced leader with a strong understanding of digital product development, business transformation, and data-led decision making within a complex organisation.

You will bring:

Significant experience leading digital, systems, product, or business solution functions.
A proven ability to translate business, operational, and regulatory requirements into effective digital solutions.
Experience delivering technology-enabled change and business improvement initiatives.
Strong understanding of data, analytics, reporting, and performance management.
Experience of working with operational stakeholders to identify needs and deliver practical solutions.
Excellent stakeholder management skills, with the ability to influence senior leaders and build collaborative relationships.
Strong analytical and problem-solving skills.
Experience leading multi-disciplinary teams and developing capability.
The ability to balance strategic priorities with operational delivery.
Excellent communication and presentation skills, with the ability to explain complex concepts clearly to non-technical audiences.