System Engineer

United States·Lombardmid

OtherSystem Engineer

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Quick Summary

Overview

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider,

Technical Tools

OtherSystem Engineer

Responsibilities

~2 min read

→Hybrid Position – Approximately 70% remote, onsite work will be performed at client offices located throughout the Chicagoland area. The specific allocation of remote versus onsite requirements fluctuates based on project types or specific demands.
→Monday - Friday, 8am-5pm CST, scheduled afterhours/weekend work as needed.

→Deploy advanced technical solutions, including but not limited to new deployments and service modifications
→Maintain minimum billable utilization of 80%
→Provide excellent support to customers remotely or onsite as needed
→Execute complex migrations and configurations
→Documenting migration and infrastructure changes and preparing for stead state support post implementation
→Communicate clearly both internally and externally to the progress, issues, and scope changes needed on projects
→Able to pivot and provide solutions when plans change or do not meet the requirements of the project
→Provide input and recommendations to the team to assist with project creation and planning
→Design and build GPOs to enforce policies across organizations
→Install and configure virtual machines and hosts
→Build cloud and on-premises physical servers
→Configure AAD and Microsoft Entra Connect to O365
→Troubleshooting of advanced applications and servers
→Build and design networks, including network and firewall configurations, switch configurations and Wireless networks
→Build and design Active Directory infrastructure following best practices and taking into consideration client needs (on-premises Active Directory as well as Azure AD)
→Deploy high-availability infrastructure (networking, virtualization, clustering)
→Deploy backup and recovery technologies

At least 3 to 7 years of experience that is directly related to the duties and responsibilities specified
Intermediate knowledge of Intune and Autopilot
Expertise in Windows configurations and services
Advanced knowledge of DNS (internal and external)
Advanced knowledge of networking, both physical and virtual
Advanced knowledge of cloud solutions (AWS, Azure, or OCI)
Advanced knowledge of virtualization, clustering, and high availability
Advanced knowledge of Active Directory (Both on-premises and Azure AD)
Advanced knowledge of M365 licensing, configuration, best practices, and feature set
This role involves extended periods of sitting or standing and regular use of computers and office equipment

Ability to communicate professionally, in English, both written and orally
Ability to write business correspondence and process procedures
Ability to effectively present information and respond to questions from groups of managers, clients, and the general public

Nice to Have

~1 min read

Bachelor's degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable
Certifications including Microsoft Role Based Certifications, Cisco CCNA/CCNP, VMware VCP, ITIL, etc.
Experience with ConnectWise (Manage, Automate, Control), SCCM, or similar service management system
Subject matter expert for specific technologies (e.g., Microsoft, VMware, Citrix, Cisco, etc.)
MSP Experience

Requirements

~1 min read

Must be able to lift up to 50 pounds
Must be able to lift up to 75 pounds rarely
Must be able to perform occasional bending, kneeling, squatting, and turning.
Must be able to perform occasional reaching over shoulder height, waist level and from floor.
Must be able to work in a fast-paced environment.
Must be able to work in an unsupervised environment.
Must be able to drive / sit for extended periods of time.
Fast Paced Environment with competing priorities
Must have a valid driver’s license in the state you reside and access to an insured vehicle for travel to client sites / office.
Ability to work in an office environment while sitting at a desk for extended periods of time.