Internal Communications Officer

To translate the internal communications strategy into well-conceptualized, flawlessly executed initiatives/projects that build a desirable, engaged, and high-performing culture. To provide direction to the Internal Communications Analyst and other execution-focused resources, ensuring initiatives are delivered on strategy, on brand, on budget, and on time, while acting as a trusted advisor to various departmental stakeholders across the business.

• Plan project timelines and milestones for internal communications campaigns using a structured content calendar, ensuring on-time delivery and enabling the Corporate Communications team to coordinate resources effectively across the business.
• Monitor project progress against agreed timelines and budgets through regular status reviews, allowing early identification of delays or resource gaps and keeping initiatives on track to meet employee engagement objectives.
• Manage project documentation and post-implementation reviews for each major initiative, capturing lessons learned and best practices that strengthen the quality and efficiency of future internal communications projects.
• Resolve project risks and roadblocks by engaging relevant stakeholders promptly, ensuring continuity of delivery and protecting the organization's ability to consistently communicate priority messages to employees.

• Conceptualize employee engagement initiatives and campaigns based on employee feedback, survey data, and business priorities, ensuring initiatives are relevant to employee needs and directly support the organization's culture-building objectives.
• Incorporate diversity, equity, and inclusion (DEI) considerations into initiative design, ensuring engagement initiatives resonate across the full employee population and strengthen inclusive culture-building efforts.
• Evaluate the impact of engagement initiatives against defined success measures, using findings to refine future concepts and demonstrate the contribution of internal communications to broader organizational goals.

• Build strong, trusted working relationships with the various departments through regular check-ins and responsive support, positioning Corporate Communications as a reliable partner.
• Translate departmental briefs and communication objectives into clear, audience-appropriate internal communications materials, ensuring the various departments’ messages reach employees accurately and in a format that supports understanding and uptake.
• Proactively suggest engagement and communication initiatives tailored to individual departments’ needs and challenges, contributing fresh ideas that support the organization’s ambition to be a great place to work.

• Develop annual budgets for internal communications and employee engagement initiatives based on planned activities, ensuring adequate resourcing to deliver the communications strategy.
• Track actual spend against budget on a monthly basis, identifying variances early and enabling timely corrective action to keep initiatives within approved financial limits.
• Manage procurement and payment processes for agencies and vendors in line with company policy, ensuring compliance and maintaining strong working relationships with the Finance and Procurement teams.
• Reallocate budget across initiatives as priorities shift during the year, ensuring resources remain aligned to the highest-impact communications and engagement activities.

• Engage agencies clearly on project objectives, timelines, and deliverables, to ensure output consistently reflects organizational messaging, tone, and visual identity requirements.
• Review agency deliverables against agreed quality standards and brand guidelines, safeguarding the consistency and professionalism of all externally produced internal communications materials.
• Track agency performance against service level agreements (SLAs) and deliverable timelines, holding vendors accountable and ensuring the organization receives value for money on external spend.
• Conduct periodic agency performance reviews and relationship check-ins, strengthening long-term vendor partnerships and ensuring agencies remain responsive to evolving business needs.

Qualifications and Experience Requirements

• Bachelor’s degree in any subject, preferably in the Social Sciences, Administration or Humanities

• Demonstrated experience conceptualizing and delivering employee engagement campaigns or initiatives end-to-end
• Solid project management skills, with experience running multiple concurrent workstreams
• Strategic thinking ability, balanced with hands-on delivery capability
• Research oriented: must be able to research effectively and convert research findings into initiatives, high level reports and presentations
• Experience of successfully managing external vendors for delivery of projects
• Good knowledge of the Nigerian oil and gas sector specifically what the IOCs and other indigenous companies are doing digitally and on social media
• Creative problem-solving skills
• Excellent written and verbal communication skills
• Excellent copyediting and proofreading skills
• Strong storytelling and presentation skills and ability to produce clear, engaging narrative
• Proven ability to comfortably operate within a challenging and sometimes complex environment and prioritize competing demands
• High levels of integrity, autonomy, and self-motivation
• Good organizational skills: ability to manage multiple social media platforms, Company’s digital needs as
• Excellent attention to detail

• Minimum of 5 years relevant experience in Marketing Communications or a related field; postgraduate qualification an advantage.

• Managing internal communications or employee engagement projects end-to-end, from planning through to delivery and evaluation.
• Conceptualizing and delivering employee engagement initiatives or campaigns that measurably build culture and drive attitudinal change.
• Designing engagement approaches tailored to different office locations or business units, accounting for local context and culture.
• Briefing, managing, and evaluating external marketing/communications agencies and vendors.
• Developing, tracking, and reporting on budgets for communications or engagement initiatives.
• Managing relationships with senior stakeholders and multiple departments, including translating departmental briefs into communication materials.
• Escalating and helping resolve communications-related risks or issues in a corporate/matrixed environment.