4h ago

Investigator LP

Other

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Quick Summary

Key Responsibilities

Handle all primary validations on the claim, including previous insurance checks, interviewing relevant parties, contact SAPS etc Retrieve and listen to the claims,

Technical Tools

Other

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

To provide a quality investigations service, ensure containment of claims spend and provide excellent service in setting a culture of best practice within mandated responsibility.

Responsibilities

~1 min read

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Handle all primary validations on the claim, including previous insurance checks, interviewing relevant parties, contact SAPS etc

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Retrieve and listen to the claims, sales & client services conversation if any problem is picked up on the claim

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Calls for transcriptions

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Send prejudice requests

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Request and attach accident reports, settlement letters and copy of registration documents

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Attach prejudice request and other relevant documentation

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Make sure that vehicle is uplifted to an approved panel beater or Auction Nation

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Ensure vehicle assessor is appointed

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This signoff must be dealt with by the reporting Manager

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Action Planning, Claims Management, Claims Settlement, Data Compilation, Data Controls, Executing Plans, Financial Auditing, Insurance Claims Investigations, Oral Communications, Presenting Solutions

Business Insight

Collaborates

Decision Quality

Drives Results

Ensures Accountability

Financial Acumen

Instills Trust

Manages Complexity

NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent

22 October 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!