Social Media Manager

South Africa·Durbanmid

MarketingSocial Media Manager

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Quick Summary

Key Responsibilities

Content and Campaign Management Plan and manage content calendars for multiple Unilever brand social pages, ensuring timely,

Technical Tools

MarketingSocial Media Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

About the Role

~1 min read

Plan and manage content calendars for multiple Unilever brand social pages, ensuring timely, platform-appropriate delivery across all channels
Brief and collaborate with content creators to develop content that resonates with target audiences across formats and platforms
Attend national client events to capture real-time content and drive live brand engagement
Align with external creative and media agency partners to ensure cohesive brand messaging and campaign execution
Ensure all content adheres to brand tone of voice, platform guidelines, and compliance requirements

Engage actively with online communities through comments, direct messages, and proactive engagement tactics
Identify and leverage real-time cultural moments to grow brand reach and drive positive sentiment
Monitor brand mentions, tags, and trending conversations - responding with speed and brand accuracy

Deliver weekly, monthly, and quarterly performance reports across all managed brand pages
Analyse engagement metrics and content performance to surface clear, actionable insights
Provide recommendations to improve community growth, content effectiveness, and audience retention

Apply strong working knowledge of Meta Business Suite and TikTok Studio to manage and optimise brand pages
Stay current on algorithm changes, platform updates, and best practices across Facebook, Instagram, TikTok, X, LinkedIn, YouTube, and Threads

Partner with client service teams to align on campaign goals, timelines, and deliverables
Contribute to brainstorms and strategy sessions with internal and external stakeholders
Maintain clear, timely communication with clients and agency partners throughout all projects

What you need to be great in this role:

Demonstrated experience managing brand social media accounts, ideally within an agency or in-house studio environment
Excellent copywriting and storytelling skills, with the ability to write confidently in multiple brand voices across platforms
Strong working knowledge of Meta Business Suite and TikTok Studio
Deep familiarity with the capabilities and best practices of Facebook, Instagram, TikTok, X, LinkedIn, YouTube, and Threads
Analytical mindset - comfortable interpreting social metrics and translating data into clear, strategic recommendations
Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Word
Ability to manage multiple content calendars, projects, and deadlines with precision and care
A reliable home internet connection is required for this role

Req ID: 18576

#LI-MR1 #LI-HYBRID #LI-MIDSENIOR

Our values shape everything we do:

Be Ambitious to succeed 

Be Imaginative to push the boundaries of what’s possible 

Be Inspirational to do groundbreaking work 

Be always learning and listening to understand 

Be Results-focused  to exceed expectations 

Be actively pro-inclusive and anti-racist across our community, clients and creations 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. 

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.