Senior Human Resources Officer

JOB PURPOSE 

We are seeking a highly motivated and experienced HR professional to join our team. The successful candidate will manage both operational and strategic HR functions including talent acquisition, compensation and benefits, employee relations, learning and development, performance management, job evaluation and organization development in alignment with organizational goals, policies and labour regulations.

KEY RESPONSIBILITIES

Payroll Processing & Management:

• Process company-wide payroll accurately and on time.
• Maintain accurate employee data to compute wages, verify timesheets and ensure correct employee payments.
• Prepare and remit all statutory deductions in compliance with regulatory deadlines.
• Maintain payroll records and support financial audits related to pay records.
• Analyze payroll data and provide recommendations for efficiency and cost control.

HR Analytics:

• Collect and compile HR metrics from HRIS, payroll, employee surveys and industry benchmarks.
• Analyze trends in recruitment, turnover, hiring practices and compliance.
• Prepare data summaries and dashboards to support management decision making.
• Use metrics to recommend policy improvements that strengthen org. culture.

Talent Acquisition & Talent Management:

• Manage end-to-end recruitment.
• Support succession planning by identifying critical roles and developing talent pipelines.
• Facilitate mentoring and coaching initiatives to prepare staff for future roles.
• Assist in developing people management and retention strategies.

Other Key HR Functions:

• Performance Management: Administer appraisals, track completion rates, support managers on performance gaps, analyze performance data and generate reports.
• Learning & Development: Implement L&D systems to support career growth and succession, coordinate training logistics and maintain records.
• HRIS: Administer BambooHR, ensure data integrity and train staff on system use.
• Policy & Compliance: Update policies, ensure statutory compliance and implementation of and adherence to policies. Support the HR Manager in developing the annual HR work plan and strategy.
• Employee Relations & Organizational Development: Handle grievances, support disciplinary processes and contribute to culture change, team effectiveness and job design.
• Budget & Departmental Support: Assist with HR budget preparation, monitoring expenditures, and preparation and review of standard operating procedures (SOP).

COMPETENCIES

EDUCATIONAL QUALIFICATION AND EXPERIENCE:

• Bachelor’s Degree in Human Resources Management, Social Sciences or a related discipline.
• Minimum of 5 years of progressive, hands-on HR experience, preferably in a generalist or operations role.
• Active member of CIHRM or equivalent recognized professional body and CIHRM/SPHRi certified.

TECHNICAL:

• Knowledge of Ghana’s Labour Act, 2003 (Act 651).
• Commitment to staying current with changes in applicable law and policies.
• Proficiency with HR software, and ability to analyze and present HR metrics for decision making.
• Payroll processing and statutory remittances.
• Performance management systems administration.
• Policy development and implementation.
• Ability to manage employee relations and maintain confidentiality.
• Learning and development coordination.

PERSONALITY:

• Accountability and goal orientation.
• Strong time management and reliability.
• Emotional regulation in high-pressure moments and conflict situations.
• Strong verbal and written communication.
• High integrity and confidentiality.
• Problem-solving mindset.
• Collaborative team player.

Closing Date: 25th May 2026