Language Access Scheduler (Interpreter Scheduler)

Initial Posting Date:

Application Deadline:

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Job Description:

Court Language Access Services (CLAS) is part of the Office of the State Court Administrator (OSCA) at the Oregon Judicial Department (OJD). CLAS increases access to services and activities for court customers by eliminating language barriers. Our operations include credentialing court interpreters, identifying language needs and developing Language Access Plans, providing interpreters for court customers and case parties, translating courthouse signs, forms, and vital documents, and providing training on language access. Our work is conducted in all circuit court locations statewide, in the Tax Court, Court of Appeals, and Supreme Court, and in the Citizen’s Review Board.

We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission. 

CLAS is hiring an Interpreter Scheduler (Language Access Scheduler) to join our team. This work impacts a variety of people — both internal customers (e.g., judges and coworkers) and external customers (e.g., people coming to court with limited English proficiency, attorneys, and other governmental agencies) who benefit from the services CLAS provides. Working for CLAS means you will be part of a team that ensures our courts can equitably deliver language services to all users.

In this role, you will conduct language assessments, receive and document requests for interpreters, schedule interpreters, and maintain lists of interpreters and agencies. You will recruit prospective interpreters, negotiate pay rates, assign interpreters to circuit courts statewide, and make travel arrangements for those traveling throughout Oregon or from other states or countries. You will also reassign or cancel interpreters based on courts’ frequently changing needs. In doing your work, you will communicate with judges, administrators, analysts, coordinators, court staff, attorneys, law office staff, and other users of interpreting services.

Additionally, you will provide administrative support by writing, sending, and filing correspondence, retrieving records, and conducting research. You will refer prospective interpreters to certification and training resources, help with video and interpreting equipment, and proctor exams. You will also answer and route phone calls and answer routine questions about court interpreter assignments.

There will be opportunities to participate in professional development activities and training, as well as to provide mentoring and assistance to others. You will spend part of your time working on special projects and maintaining a desk manual.

Assigned tasks may be changed to accommodate workload and organizational needs.

Instructions for REQUIRED Cover Letter and Work History/Resume

Your cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.

Cover Letter (REQUIRED)

• Attach your cover letter (not to exceed two pages) in the Resume/Cover Letter section of the application. Your cover letter and filename should include your name.
• Address the cover letter “To the Hiring Manager.”
• In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.
• Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
• Prepare your cover letter before starting your Workday application.

Work History/Resume (REQUIRED)

• Attach your updated resume in the Resume/Cover Letter section of the application. Your resume and filename should include your name.
  
  OR
  
• Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Document Format

• Preferred format: PDF (.pdf, .tiff) or Microsoft Word (.docx)
• Acceptable format: Image (.jpg, .jpeg, .png) or Notepad (.txt)
• We are unable to accept: Apple (.pages), Google Docs (.gdoc), ZIP (.zip), and Microsoft Word 97-2003 (.doc)

Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

The application deadline is 11:59 p.m. PT on the date listed above.

(These must be evident in your resume or work history.)

• This is a full-time position, and the work schedule currently is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per workweek.
• Occasional evening, weekend, holiday, or overtime work may be required.
• Occasional travel may be required.
• In-person work is performed in a complex and fast-paced business setting.
• Hybrid work may be available for this position. All hybrid work assignments begin, end, and change only with administrative authority approval. In-person meetings and in-person attendance for training sessions and other office events are required, regardless of any prior-approved and scheduled remote workdays.
• Frequent phone, in-person, email, video, and instant messaging contact with people from diverse backgrounds.
• Frequent phone, in-person, and email contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma.
• Extended periods of sitting while working at a computer.
• Occasionally lifting items that weigh up to 40 pounds may be required.
• Regular use of the following equipment: telephone and OJD-assigned computer with multiple monitors.

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Age-Based Discrimination

OJD does not request or require your age, date of birth, or attendance or graduation dates from an educational institution during the application process.

Veterans’ or Oregon National Guard Preference
Eligible veterans and current or former servicemembers with the Oregon National Guard who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans and current or former servicemembers with the Oregon National Guard must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking for documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans, Disabled Veterans & State Servicemembers web page for additional details, information, and resources.

Conduct Expectations
Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity
As an employer, OJD complies with Oregon’s pay equity law. Salary offers are made with consideration of the candidate’s education and experience. For more information on pay equity, click here.

Employee Benefits
Click here to access information specific to OJD employee benefits.

Public Service Loan Forgiveness

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.

• If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
• Workday related information and resources are available here.
• For questions about a specific OJD job posting, call 503-986-5930 or email ojd.hrsd@ojd.state.or.us.

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.