Enterprise Customer Success Manager
Quick Summary
San Francisco Bay Area/PST What You'll Do Manage 1-3 of our most strategic accounts in California, serving as their primary point of contact and trusted advisor.
The climate crisis is the defining challenge of our time—but it’s also the greatest opportunity for innovation, and a challenge we’re proud to take on. At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes.
The grid is the backbone of life as we know it. It powers hospitals, keeps food fresh, and ensures communities stay connected. But extreme weather, aging infrastructure, and growing wildfire risks are putting this critical system under pressure. All of this combined makes the electric utility industry the greatest opportunity for tackling climate change.
One of the leading causes of catastrophic wildfires and power outages? Trees and brush coming into contact with power lines.
That’s where we help. At Overstory, we use AI and advanced satellite imagery to pinpoint and prioritize vegetation risks before they materialize. By giving utilities critical analysis on those risks, we’re helping prevent outages, reduce wildfire risks, and accelerate the transition to a safer, more resilient grid.
Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers. What unites us is a passion for solving complex problems, a commitment to climate action, and the belief that technology should be a force for good.
Join us to help us build a more resilient world together.
At Overstory, the Enterprise Customer Success Manager is responsible for building deep, strategic relationships with our most important customers - guiding them through delivery seasons, driving organizational change, and expanding and renewing contracts. With a strong grasp of both customer needs and the Overstory platform, your goal is to make our customers measurably successful. This individual will report to our Head of Customer Success.
Responsibilities
~1 min readWe sometimes use AI tools to support parts of our hiring process, such as helping us manage applications more efficiently or ensuring job descriptions are clear and inclusive. All hiring decisions are always made by people, not machines. Any data processed by AI is handled securely in line with GDPR and our Privacy Notice.
Listing Details
- First seen
- April 3, 2026
- Last seen
- April 26, 2026
Posting Health
- Days active
- 23
- Repost count
- 0
- Trust Level
- 30%
- Scored at
- April 26, 2026
Signal breakdown
Overstory provides vegetation intelligence solutions to electric utilities for optimized resource management and risk mitigation.
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