System Analyst 3

POSITION SUMMARY 

The Senior SAP OTC/LE Consultant is responsible for implementing, configuring, enhancing, and supporting SAP Order-to-Cash (OTC) and Logistics Execution (LE) solutions. This role works closely with business stakeholders to deliver high-quality SAP solutions that support order management, logistics, shipping, billing, and customer service processes. 

The ideal candidate is a technically strong SAP SD/LE consultant with hands-on configuration expertise, strong troubleshooting skills, and experience participating in end-to-end SAP implementation and support engagements. 

ESSENTIAL JOB FUNCTIONS:   

SAP Configuration & Implementation 

• Configure SAP SD and Logistics Execution modules based on business requirements. 

• Participate in end-to-end SAP implementation, rollout, upgrade, and enhancement projects. 

• Prepare functional specifications for custom developments. 

• Execute configuration, unit testing, integration testing, UAT, and production deployment. 

• Support SAP S/4HANA implementation activities. 

Business Process Support 

• Support and optimize SAP OTC/LE business processes, including Customer Master, Sales Order Management, Pricing, Deliveries, Billing, Returns, Credit Management, Shipping, Transportation, Intercompany Sales, and Third-Party Processing. 

• Analyze business requirements and recommend scalable, SAP standard solutions aligned with best practices. 

SAP Support 

• Provide Level 2 and Level 3 production support, Troubleshot complex SAP functional issues. 

• Perform root cause analysis, resolve defects within SLA timelines. 

• Support month-end and year-end business activities. 

Documentation & Quality 

• Prepare functional and configuration documentation, support testing and defect resolution, and ensure quality deliverables through effective change management. 

Required  

SAP Expertise 

• SAP OTC: Customer Master, Order Management, Pricing, ATP, Deliveries, Billing, Returns, Credit Management, Output Management, and IDocs. 

• SAP Logistics Execution (LE): Shipping, Picking, Packing, Transportation, Route Determination, and Goods Issue. 

• SAP S/4HANA: Fiori, Business Partner, Output Management, and Embedded Analytics. 

• Cross-Functional Integration: Proven experience integrating SAP OTC/LE with MM, FI/CO, PP, WM/EWM, TM, and external systems using Middleware, APIs, ALE/IDocs, and Web Services. 

PREFERRED SKILLS 

• Strong SAP SD/LE configuration skills 

• Good debugging and troubleshooting capability 

• Functional specification writing 

• Test planning and execution 

• Strong analytical and problem-solving skills 

• Good communication and stakeholder interaction 

• Ability to work independently in a global delivery environment 

Qualifications 

EDUCATION & EXPERIENCE:   

• Bachelor's or master’s degree in engineering, Computer Science, Information Systems, or related discipline. 

• 7–10 years of SAP experience with a strong focus on SAP SD/OTC and Logistics Execution. 

• Minimum 2–3 end-to-end SAP implementation projects. 

• Experience supporting SAP S/4HANA implementation or migration projects is preferred. 

• Experience in AMS, enhancements, rollout, and implementation engagements.