Contract Maintenance Manager, Arizona

Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. We've reimagined the second home category — pairing a thoughtfully designed co-ownership model with simplified financials, equitable scheduling, and dedicated local property management, so owners get the joy of a true second home without the hassle.

Since launch, Pacaso has facilitated more than $1.2 billion in gross real estate transactions and service fees across 40+ destinations in the U.S., Mexico, and Europe — including Aspen, Lake Tahoe, Napa, Malibu, Palm Springs, Cabo, Paris, London, and most recently Florence, Milan, and Rome. We've raised over $300 million in cumulative equity funding, closed the largest real estate Regulation A+ offering of 2025, and reserved the Nasdaq ticker PCSO as we build toward a public listing.

Our work has been featured in The New York Times, The Wall Street Journal, Fortune, Forbes, CNBC, Bloomberg, and others.

We're a Certified Great Place to Work and have been honored for both our culture and our category-defining work:

• No. 5, Forbes America's Best Startup Employers (2026) — our second consecutive Top 10 ranking
• Newsweek's America's Greatest Startup Workplaces (2025)
• Winner, 2025 Inman Best of Proptech Awards — Consumer Experience & Marketplace Innovation
• Fortune & Great Place To Work Best Workplaces in Real Estate (2024)
• Best Workplace in the Bay Area™ (2023)
• LinkedIn Top Startup (2022) · Glassdoor Best Places to Work, #6 (2022)

• →Complete assigned maintenance work orders across a portfolio of Pacaso homes.
• →Perform general handyman repairs, troubleshooting, and preventative maintenance.
• →Diagnose and address common issues involving plumbing, electrical, HVAC basics, appliances, fixtures, and smart home technology.
• →Identify repairs requiring specialized or licensed vendors and communicate recommendations to the Asset Management team.
• →Complete work efficiently, safely, and correctly the first time, following Pacaso Home Standards.

• Coordinate with Pacaso's Operations Manager of Maintenance and Asset Managers on scheduling, priorities, and work assignments.
• Respond promptly to urgent maintenance requests, including issues impacting active owner stays.
• Provide timely updates on repair status, estimated completion times, and any additional work required.
• Document completed work, including labor hours, materials used, photos, and repair details, in Pacaso's work order system or other documentation tools. 
• Communicate professionally with owners, vendors, and Pacaso team members while representing the company.

• Ensure maintenance work supports a safe, functional, and luxury-level home experience.
• Identify potential maintenance concerns and proactively recommend repairs or preventative measures.
• Maintain a high standard of workmanship, cleanliness, and attention to detail when working inside Pacaso homes.
• Protect home finishes, furnishings, and equipment while performing repairs.
• Support Asset Managers in maintaining consistent property standards across the portfolio.

• Accurately track and submit hours worked against assigned maintenance work orders.
• Document materials purchased and expenses incurred in accordance with Pacaso's contractor billing procedures.
• Provide complete and timely documentation to support accurate property-level billing.
• Obtain approval before performing work outside the agreed scope or incurring additional expenses, as required.

• 5+ years of experience in residential maintenance, handyman services, or property repairs.
• Strong troubleshooting and repair skills across residential home systems.
• Experience working in luxury residential properties, vacation homes, or high-end property management preferred.
• Ability to work independently, manage assigned work efficiently, and deliver consistent quality.
• Strong attention to detail and pride in workmanship.
• Excellent communication skills and professionalism when interacting with owners and Pacaso team members.
• Comfortable using mobile technology, work order systems, and digital documentation tools.
• Reliable transportation and appropriate tools to perform general maintenance services.
• Ability to provide proof of insurance and any applicable licenses or certifications required for the services performed.

• Engagement Type: Independent Contractor (1099); not a full-time Pacaso employee.
• Compensation: Agreed-upon hourly rate for authorized maintenance services.
• Work Availability: Assignments based on property maintenance needs, contractor availability, and agreed service expectations.
• Scheduling: Work coordinated with Pacaso's Operations Manager of Maintenance and Asset Management team.
• Service Standards: Contractors are expected to represent Pacaso professionally and follow applicable home care, safety, communication, and documentation standards.
• Payment: Based on approved hours worked and submitted invoices, in accordance with the contractor agreement.
• Tools & Equipment: Contractors are generally responsible for providing their own standard tools and equipment unless otherwise agreed.
• Employment Benefits: This engagement does not include Pacaso employee benefits, paid time off, or other employee compensation programs.

We invest in our Crew the way we invest in our homes — thoughtfully, generously, and with care.

• Competitive base salary and meaningful equity — every Crew member shares in what we're building
• Discretionary time off — take the rest you need, when you need it
• Premium medical, dental, and vision coverage for you and your family
• Sponsored memberships to One Medical, Peloton, and WellHub for whole-person, modern healthcare
• 401(k) to help you build long-term security
• Paid parental leave for primary and secondary caregivers
• Home office stipend and a monthly internet and cell phone reimbursement to set you up for great remote work
• Quarterly team gatherings and ongoing learning and development investment

Pacaso is proud to be an equal opportunity employer. We welcome applicants of every race, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, ability, and background — including veterans and individuals with disabilities. We believe a Crew as diverse as the owners we serve makes Pacaso stronger, and we're committed to building a workplace where every voice belongs.