Sr. Business Systems Analyst II

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent combination of education and experience.
• 8+ years of systems analysis or business analysis experience supporting financial services, with a strong background in life insurance and annuities.
• Strong understanding of business processes, technology platforms, and system integrations, with the ability to assess business needs and recommend solutions across different functions and systems.
• Experience gathering, documenting, and translating business requirements into detailed functional and technical specifications.
• Experience creating business process flows, use cases, user stories, acceptance criteria, and test scenarios.
• Hands-on experience using Azure DevOps and similar platforms to manage requirements, features, user stories, defects, testing activities, and delivery tracking.
• Experience working with cross-functional teams across Operations, Distribution, Marketing, Compliance, and Technology.
• Strong analytical, problem-solving, and critical-thinking skills with the ability to navigate complex business processes and system dependencies.
• Strong written and verbal communication skills, including the ability to explain complex concepts to business and technical audiences and facilitate productive stakeholder discussions.
• Experience supporting Agile, Scrum, or hybrid delivery methodologies.
• Ability to work independently, manage multiple priorities, and collaborate effectively across business and technical teams.

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.