Counter Staff

United States·BostonFull-time/Part-timelead

OtherCounter

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OtherCounter

At Pavement Coffeehouse, a Counter Staff position is someone who is passionate about the craft of coffee, food, and service. Nourishing relationships in our community and caring about the teams we work with and the customers that we serve. Counter Staff positions create memorable experiences by connecting and building positive relationships with the people that they interact with throughout the day.

Greet customers with a timely and friendly greeting as they enter the shop.

Receive in store customer orders and take cash or credit payments in accordance with cash handling procedures.

Operate a cash register, toaster, microwave, and egg steamer.

Be knowledgeable about Pavement’s menu products to answer customer questions

Prepare sandwiches, coffee, and tea beverages according to recipes and standards with an emphasis on prompt, efficient service

Serve food to customers in a neat and appealing manner, making eye contact, and thanking the customer

Clean equipment and work stations throughout the day

Actively open, close, or transition station for upcoming shift.

Ensure all display food such as pastries, grab and go, and whole bean coffee are attractively displayed according to standards.

Adhere to standards for food handling, hygiene, and dress code as well as following safety and sanitation standards with special attention to dietary allergies.

Complete daily food prep tasks as assigned.

Inform shift lead or manager when food quantities are low or out.

Relays problem or discrepancies directly to management immediately.

Maintain consistent time, attendance, and punctuality.

Perform other related duties as assigned

Requires arrival to shifts as early as 6:30am and shifts may require to you work as late as 9pm based on location

Searching for a career in food & beverage in a dynamic, growing company

Passionate about the craft & care that goes into great food & beverage

Reliable and a team player - your manager and teammates can depend on you to be punctual with a positive attitude

Thoughtful and looking to connect with the communities we serve by creating memorable experiences

Observant. You care about the little things and have an eye for detail.

Eligible to work in the United States