Business Operations Manager

Guadalajaramid

OperationsOperations ManagerBusiness Operations Manager

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Quick Summary

Key Responsibilities

Cross-Functional Program Ownership Lead second-tier and staff-level cross-functional initiatives from scoping through completion. Define timelines, milestones, ownership,

Requirements Summary

5+ years of experience in Business Operations, Strategy & Operations, Program/Project Management, Consulting, or similar operational roles.

Technical Tools

OperationsOperations ManagerBusiness Operations Manager

At Paystand, we’re not just another fintech company—we’re trailblazers in decentralized finance (DeFi), transforming how businesses manage their finances. With thriving hubs in Santa Cruz, San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we’re leading a global revolution in financial systems. Recognized on the Inc. 5000 list for five consecutive years, we’re among the fastest-growing companies reshaping the future of finance.

Our Expanding Ecosystem: Paystand isn’t just a company—it’s a growing global network. With the strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a top AR and AP platform in Latin America, we’re building an expansive ecosystem designed to revolutionize financial operations and fuel business growth worldwide.

Why Paystand?

What We Do: By harnessing the power of blockchain technology, we digitize receivables, automate financial processes, reduce time-to-cash, lower transaction costs, and unlock new revenue streams for businesses.

Why We Do It: We’re driven by a mission to revolutionize digital payments and decentralize finance, creating a more open, inclusive, and transparent financial ecosystem, starting with B2B payments.

How We Do It: As change-makers in the DeFi movement, we don’t just follow trends—we set them. If you’re passionate about shaping the future of fintech and eager to redefine what financial technology should look like, Paystand is the place where you can make a significant impact.

The Business Operations Manager is responsible for owning and delivering cross-functional execution programs within the Office of the COO. This role ensures that high-impact initiatives tied to revenue growth, operational efficiency, and cross-business-line coordination are executed with discipline, clarity, and measurable outcomes.

Operating in a multi-business-line environment, this role focuses on turning priorities into shipped results by managing follow-through, resolving cross-functional friction, and maintaining operational cadence.

Responsibilities

~1 min read

→Cross-Functional Program Ownership
- →Lead second-tier and staff-level cross-functional initiatives from scoping through completion.
- →Define timelines, milestones, ownership, and success metrics for assigned programs.
- →Ensure sustained follow-up and escalation of blockers to drive on-time delivery.

→OKR / KPI Execution Management
- →Own the operational execution of the company-wide OKR and KPI process.
- →Ensure departments provide timely updates, data inputs, and action plans.
- →Maintain tracking discipline and visibility across performance cycles.

→Operational Rhythm & Coordination
- →Drive follow-up from Business Rhythm Meetings, ensuring actions are executed.
- →Coordinate across Revenue, Finance, IT, Product, and Operations to maintain initiative momentum.
- →Support execution across SaaS mapping, software implementations, and collections-related programs.

→Data & Analysis Facilitation
- →Coordinate data extraction and validation to support program decisions.
- →Produce structured updates and insights tied to execution outcomes.

→Continuous Improvement
- →Identify opportunities to improve execution standards, tooling consistency, and process efficiency.
- →Support initiatives that enhance operational discipline and cross-team clarity.

Requirements

~1 min read

5+ years of experience in Business Operations, Strategy & Operations, Program/Project Management, Consulting, or similar operational roles.
Proven experience leading cross-functional initiatives from planning through execution in fast-paced environments.
Experience managing OKR/KPI frameworks, operational performance tracking, and accountability processes across multiple teams.
Strong ability to translate strategic priorities into structured execution plans with clear timelines, owners, and measurable outcomes.
Experience coordinating initiatives across functions such as Revenue, Finance, Product, IT, and Operations.
Demonstrated ability to drive follow-through, manage dependencies, and escalate blockers to ensure on-time delivery.
Strong analytical and data coordination skills, including collecting, validating, and synthesizing operational data.
Experience producing structured updates, dashboards, or operational reports to track initiative progress.
Strong stakeholder management and communication skills, including working with senior leadership.
Experience working in SaaS, fintech, technology, or high-growth operational environments preferred.