Morning CSR

Mn-St. Paul-mid

Other

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Quick Summary

Key Responsibilities

Greet and check in members with a friendly, upbeat attitude during morning hours Open the gym on Monday mornings on time Answer phones, respond to member inquiries,

Requirements Summary

Availability for early morning shifts, including weekdays and/or weekends Strong customer service and communication skills Positive,

Technical Tools

Other

About the Role:

Start your day with energy and purpose as a Morning Customer Service Representative at Planet Fitness – PF Baseline Fitness in St. Paul, MN! We're looking for a friendly, motivated team player to be the welcoming face of our gym and help members kick off their day on the right foot. If you love people, fitness culture, and a positive atmosphere, this is the role for you!

Responsibilities:

Greet and check in members with a friendly, upbeat attitude during morning hours
Open the gym on Monday mornings on time
Answer phones, respond to member inquiries, and handle front desk operations
Assist with new member sign-ups, tours, and membership account management
Maintain a clean, organized, and welcoming club environment
Handle member concerns and escalate issues to management when necessary
Perform opening procedures and ensure the facility is ready for the day
Promote and sell Planet Fitness memberships and additional services

Requirements:

Availability for early morning shifts, including weekdays and/or weekends
Strong customer service and communication skills
Positive, energetic attitude with a passion for helping others
Basic computer proficiency and ability to learn membership software
Ability to multitask in a fast-paced, member-facing environment
Prior customer service, retail, or hospitality experience preferred
Must be reliable, punctual, and a dependable team player

About Us:

Planet Fitness – PF Baseline Fitness is part of one of the largest and most recognized fitness chains in the world, dedicated to providing a welcoming, judgment-free environment for members of all fitness levels. Our St. Paul location is proud to serve a diverse and enthusiastic community of members who count on us every day. We offer a fun, supportive workplace where employees are valued and encouraged to grow.