Poker Supervisor - Philadelphia

Responsible for the successful operation of the Poker Room, assuring integrity of the games, safeguarding company assets, and ensuring guests have a favorable gaming experience.

• Review staffing levels to maintain operational effectiveness
• Controlling cards and equipment
• Responsible for the supervision and performance of  the poker dealers 
• Development of staff, evaluating, hiring and training
• Assists Poker Floor Supervisor/Greeter with monitoring with reviewing and managing the department’s promotions and tournaments
• Review poker room activities and promotional status with Director of Poker
• Assists Poker Floor Supervisor/Greeter with monitoring and adjusting performance to local competition
• Excellent customer service
• Ensure the safety and security of guests and employees
• Other duties as assigned

• One (1) to two (2) years’ experience as a poker dealer or poker floor supervisor with a four (4) year degree in related fields or equivalent work experience
• Technical school education in dealing specified games
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

• Casino is over 300,000 sq. ft. and requires ability and energy to move about it with a true sense of urgency.
• Sitting 5%
• Walking 10%
• Standing 75%
• Keyboarding 10%
• 24/7 operation requiring extended hours and the ability and willingness to meet the team members’ schedules when handling matters scheduling, team member relations and staffing. 
• May be required to lift up to 30 lbs
• Must be able to bend, squat and maneuver underneath Poker Tables

• Ability to analyze and interpret departmental needs and results
• Ability to solve complex problems
• Knowledgeable of specified games and gaming regulations
• Ability to add monies and chips
• Good public relations/guest service skills
• Ability to perform assigned duties under frequent time pressure in an interruptive environment
• Ability to accurately complete paperwork and forms
• Complete, perform and understand basic mathematical functions
• Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls
• Complete knowledge of all facilities available to guests on property. 
• Always maintain a pleasant, friendly, and welcoming attitude with use of facial expressions and knowledge of all special events and promotional activities
• Ability to maintain mental concentration for significant periods of time
• Basic computer skills 
• Management abilities demonstrated in managing the Poker Room operations
• Maintain interpersonal working relationship among all personnel
• Oral and written communication skills
• Willingness to assume responsibility relative to the performance of the table games
• Obtainment of departmental budget and goals
• Effective managing of the staff
• Accuracy in completing assigned duties, paperwork, and reports
• Knowledge of state gaming laws and regulations 

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.