HR Assistant-ຜູ້ຊ່ວຍຝ່າຍບຸກຄະລາກອນ

Purpose of Role

The HR Assistant provides administrative and operational support to the Human Resources Department of school and other related business unit’s under Panyathip Group, with a primary focus on accurate documentation, employee records management, and coordination of HR processes across the employee lifecycle. The role ensures all HR records, systems, and processes are maintained in a timely, organised, and compliant manner.

KEY ACCOUNTABILITIES:

HR Documentation & Employee Records

• Prepare and manage employee documentation from onboarding to off-boarding based on HR checklist to comply with safer recruitment standard (e.g. contracts, qualification, ID, police clearance documents and etc) 
• Ensure all employee records are accurately maintained, updated, and properly uploaded to the HR system and individual files. 
• Maintain organised and audit-ready digital and physical filing systems 
• Ensure accuracy, completeness, and version control of all HR documents 
• Handle all employee information with strict confidentiality 

Onboarding & Off-boarding Administration

• Support onboarding processes, including preparation of employment documents and new joiner files 
• Ensure all required documents are collected, verified, and filed prior to employee start date 
• Coordinate induction administration as required 
• Assist in off-boarding processes, including preparation of clearance forms and final documentation
• Ensure timely completion and proper filing of all exit documentation 

Insurance, Visa & Compliance Support

• Prepare and process insurance claim forms and supporting documentation 
• Liaise with staff and external providers to ensure timely submission and follow-up of claims 
• Assist with preparation forms and tracking of visa and work permit documentation 
• Maintain up-to-date records of employee visa, permit, and compliance status 
• Support compliance with internal policies and local regulatory requirements 

HR Systems & Data Management

• Ensure accurate and timely data entry into HR systems and trackers 
• Maintain and update employee databases, leave records, and HR logs 
• Support data accuracy for reporting, payroll inputs, and audits 
• Regularly check and correct data discrepancies 

HR Operations & Administrative Support

• Prepare payment requests and support internal approval and clearance processes 
• Track HR administrative processes to ensure completion within timelines 
• Support preparation of HR reports and summaries as required 
• Assist in ensuring smooth day-to-day HR operations 

Recruitment Coordination Support

• Arrange interviews, meeting rooms, and logistics 
• Prepare interview documents and ensure readiness for recruitment activities 
• Maintain candidate records and support communication as required 

Employee Support & HR Service

• Respond to basic HR queries in a timely and professional manner 
• Provide guidance on standard HR processes (e.g. documentation, claims, forms) 
• Escalate complex issues to the appropriate HR team member 

General Support

• Support HR projects and initiatives as assigned 
• Ensure tasks are completed within agreed timelines and service standards 
• Perform other administrative duties as required by the HR team 

ESSENTIAL KNOWLEDGE, ABILITIES AND QUALIFICATIONS

• Diploma to Bachelor’s degree in Human Resources, Business Administration, or related field 
• Strong administrative and organisational skills 
• High attention to detail and accuracy 
• Good written and verbal communication skills in English 
• Proficiency in Microsoft Office (Word, Excel, Outlook) 
• Ability to manage confidential information with discretion 

DESIRABLE EXPERIENCE, SKILLS AND INTERESTS

• Previous internship or administrative experience in HR 
• Familiarity with HR systems or document management systems 
• Basic understanding of HR processes and compliance requirements 

Personal Attributes

• Detail-oriented and well-organised 
• Reliable and accountable 
• Professional and service-oriented 
• Proactive and willing to learn 
• Able to manage multiple tasks and meet deadlines 

Key Performance Indicators

• Accuracy and completeness of employee records 
• Timeliness of documentation and HR processes 
• Zero or minimal audit findings related to documentation 
• Timely processing of claims, permits, and administrative tasks 
• Responsiveness to staff queries