IT Asset Manager

This position is responsible for the full lifecycle management of IT assets, including hardware, software, and licenses. This role ensures accurate tracking, cost control, compliance, and operational efficiency across all IT assets supporting end users and business operations.

This is a professional, discipline-based role within the Information Technology job family, requiring in-depth conceptual and working knowledge of IT asset management practices, procurement, and software licensing disciplines. This role independently applies this knowledge to solve routine to moderately complex problems within asset lifecycle management, using prescribed guidelines and policies in analyzing situations, and continues to build knowledge of the company's systems, vendors, and business processes.

Asset Lifecycle Management:

• →Manage end-to-end lifecycle of IT assets:
  • →Procurement (laptops, phones, tablets, software, licenses)
  • →Inventory tracking and ownership assignment
  • →Deployment and configuration coordination
  • →Maintenance, refresh, and retirement
• →Ensure all assets are accurately recorded in asset systems matching downstream business processes

Procurement & Inventory Management:

• →Coordinate purchasing of IT equipment and software
  • →Maintain stock inventory levels
  • →Track asset location, status, and assignment (user, department, branch)
  • →Reconcile physical inventory with system records regularly

Software Asset Management (SAM):

• →Track software licenses, usage, and compliance

• →Manage license allocation, reclamation, and renewals

• →Support vendor audits and ensure compliance with licensing agreements

• →Optimize software spend by identifying unused or underutilized licenses

• →Manage software renewals and vendor coordination:
  • →Track renewal dates and contract terms
  • →Provide advance notice to IT leadership and procurement teams
  • →Assist with renewal decisions based on usage and demand
  • →Coordinate with vendors and resellers (e.g., CDW, Insight)

Data Accuracy & Reporting:

• →Maintain accurate asset records for:
  • →Serial numbers, models, ownership
  • →Purchase dates, warranty status
  • →Location and lifecycle status
  • →Other data values defined by leadership

• →Generate reports on:
  • →Inventory levels
  • →Asset utilization
  • →Lifecycle status and refresh needs
  • →Cost tracking and allocation

Process & Policy Management:

• →Follow and improve ITAM processes for:
  • →Procurement workflows
  • →Inventory tracking
  • →Equipment deployment and recovery

• →Ensure adherence to IT policies and audit requirements

• →Document procedures and maintain standardized workflows

Coordination & Support:

• →Work closely with:
  • →Service Desk
  • →Infrastructure
  • →Security
  • →Finance/Accounting

• →Support onboarding and offboarding asset processes

• →Assist with asset-related tickets and escalations

• →Lead project steps or discrete initiatives within broader IT projects (e.g., system migrations, vendor transitions, refresh cycles), applying working knowledge of asset management practices and processes with a moderate level of guidance and direction

• →Act as a resource for colleagues with less experience by sharing knowledge of ITAM tools, licensing structures, and reconciliation processes

Safety/Hazard Recognition & Elimination: 

• →Pre-plan and identify the methods to eliminate hazards daily by work task. 

• →Execute skill in observing habits and hazards of others and bringing it to their attention. 

• →Uphold safety as the most important goal of our company.  Support goal of achieving zero accidents. 

• →Promote and encourage open communication between field and office regarding all safety concerns, suggestions, improvements, and PPE needed. 

• →Obtain safety training as expected by all company personnel. 

Required:

• Bachelor's degree in Information Technology, Business, or related field, or equivalent combination of education and experience

• 2-5 years of experience in IT asset management, service desk, or IT operations (Recommended)

• Strong understanding of hardware lifecycle and inventory management

• Experience with asset tools (e.g., KACE, ServiceNow, Intune, Auvik, Excel tracking)

• Strong organizational and data management skills

Preferred:

• Experience with Software Asset Management (SAM)

• Knowledge of licensing models (Microsoft, Adobe, Bluebeam, etc.)

• Experience in environments supporting 3,000+ devices

• Positive safety attitude and personal integrity -- both are non-negotiable

• Attention to detail (critical for audit and tracking accuracy)

• Process-driven mindset

• Analytical/reporting capability (Excel, dashboards)

• Vendor and procurement coordination

• Cross-team collaboration

• Inventory accuracy rate (% match between physical and system)

• Asset lifecycle compliance (procurement → retirement)

• License compliance / audit findings

• Reduction in unused assets or licenses

• Turnaround time for asset fulfillment

Pieper Electric is an Equal Opportunity Employer