10d ago

IN_Manager_ Dynamics CRM Solution Architect _GCC_Advisory_Bangalore

Bengaluru Milleniamid

ArchitectConstruction & Real Estate

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Quick Summary

Key Responsibilities

Architecture & Technical Design Lead the technical design, architecture, and implementation of D365 Sales solutions, ensuring scalability, security, performance,

Technical Tools

ArchitectConstruction & Real Estate

Advisory

Not Applicable

Microsoft

Manager

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Responsibilities

~1 min read

Deep expertise in D365 CE Architecture, Dataverse security roles, environment governance, and complex relational data models.

Advanced proficiency in Azure Integration Services (Logic Apps, Azure Functions, Service Bus, Webhooks).

Highly skilled in C#, JavaScript/TypeScript, HTML, CSS, Fetch XML, Power Automate, and Power Apps.

Experience with AI Copilots and agents using Copilot Studio, integrating workflows and Dataverse for conversational experiences.

Hands-on experience with Power Pages / Portals.

Experience in Data Migration using SSIS (KingswaySoft) and Azure Data Factory (ETL).

Familiarity with Power BI Reporting and Dashboards.

Solid understanding of CI/CD pipelines and release management.

Nice to Have

~1 min read

Excellent written and verbal communication and executive-level presentation skills.

Strategic mindset with strong analytical, problem-solving, and decision-making capabilities.

Salesforce Data Architecture

7–12 years of proven hands-on experience in Microsoft Dynamics 365 CE configuration, customization, and implementation, specifically within the Sales application. Strong leadership experience managing technical teams and delivering enterprise-scale CRM implementations.

Requirements

~1 min read

BE/B.Tech/Mtech/MCA

Not Specified

Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Business Process Analysis, Coaching and Feedback, Communication, Creativity, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Digital Tooling, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture {+ 13 more}

September 21, 2026