Senior Agent Product Manager

America’s $13T mortgage market is one of the most important financial systems in the world. It underwrites the middle class and is the mechanism through which millions of families build wealth. But while every other financial instrument has been simplified to an API call, mortgages are still assembled by hand.

We started from zero and created the first vertically integrated mortgage platform that turns origination into a single API.

Publicly traded companies and the country’s largest originators are already building on Pylon. Revenue is compounding monthly. We’re backed by Peter Thiel, Conversion Capital, QED, Citi, Fifth Wall, and the founders of Ramp, Blend, and Mercury.

Working at Pylon isn’t for those seeking comfort. The people who thrive here have high agency, strong opinions, and a track record of delivering outcomes without direction. Many of us are former founders. We move quickly, challenge each other directly, and take full ownership of results. It’s hard work, but it will be worth it.

Join us in building America’s mortgage rails.

We’re seeking an entrepreneurial Senior Agent PM. You will help own the full end-to-end experience throughout the mortgage origination lifecycle – from point of sale through the capital markets delivery. We have a number of core product areas as part of our vertically-integrated platform.

1. APIs

2. Decisioning

3. Capital

4. Compliance

5. Command Center (dashboard)

6. Elements (UI building blocks for borrower facing experiences)
   

As a Senior Agent PM, you will leverage applied AI in your work to drive core product experiences, ranging from document extraction, optimizers, and MCP servers. Your work will meaningfully accelerate Pylon's mission to be the programmatic infrastructure that unlocks speed and scale across the mortgage lifecycle.

• Be a visionary builder with a clear perspective on how to build scalable, modular origination infrastructure from point of sale through loan delivery to the capital markets

• Challenge convention and the status quo – just because the market does something one way, doesn’t mean it’s the correct or most optimal way

• Help onboard and manage 3rd party integrations

• Leverage AI and LLMs in both your daily workflow (specs, designs, etc.), but also as a meaningful part of your solution space to solve problems

• Be a thought partner and build a strong feedback loop with engineering

• Play an integral role in spec-ing, building, and launching support for new loan products

• Be a strong partner to our GTM and Account Management teams – supporting the deal process and ensuring our customers are successful

• 4+ years of experience in the software industry (ideally as a product manager or engineer)

• Significant experience building 0-1 enterprise software in regulated industries

• Ability and interest to dig into mortgage and build a deep understanding of the full value chain

• Experience conducting user research using a variety of methods

• Ability to run SQL queries to analyze user data and identify trends and insights

• Experience creating wireframes and workflow diagrams using Figma or similar tools

• Strong design sense and ability to work closely with designers to build high-quality products

• Ability to effectively manage strategic partners

• Experience working on mortgage products and/or fintech infrastructure strongly preferred

We don’t expect you to be an expert in mortgage on day 1. However, it will be imperative over time to become one of the most credible and reliable subject matter experts on the team to be effective in this role.

Must live in or be willing to relocate to Palo Alto (CA) or New York City.