Medical Billing Support Specialist

We are a one-stop diagnostic testing laboratory, specializing in the treatment and prevention of disease. Quickmed Diagnostic upholds core values, maintaining the highest quality and standards of work. We empower our staff, healthcare organizations, and clinicians with state-of-the-art technology solutions backed by health professionals.

We are home to three laboratories based in CA, VA, and NY, where we continue to grow and build out on our testing options. With unparalleled diagnostics capabilities, focusing on innovation and automation, providing insight to improve health and improve lives. Whether you’re a patient, provider, researcher, or in the pharmaceutical industry, we’re here to help you.

Quickmed Diagnostic is seeking a Medical Billing Support Specialist to provide administrative support to our Billing Department. As a member of the Billing team, you will report to the Director of Billing. The ideal candidate has experience working in the medical industry.

This is a contract role of up to four months.

• →Open, process, sort and distribute inbound billing group communications from patients and payers
• →Answer incoming calls and respond appropriately per policy or queue for further case resolution
• →Verify accuracy of insurance payments received and posted to the billing system in relation to support cases
• →Analyze data to identify, diagnose, and resolve billing issues expeditiously
• →Review necessary information in billing system in order to respond to patient questions
• →Research accounts in the billing system as necessary to answer patient questions
• →Refer complex accounts to management for further action
• →Strict adherence to regulatory, operational, and legal compliance protocols

• A minimum of 1 years experience working in medical billing, financial collections or another similar industry customer/patient support role
• Familiarity with medical billing operations
• Familiarity with medical terminology
• Familiarity with Explanation of Benefits (EOB) documents, insurance plans and programs
• Ability to interact with people using tact and diplomacy in sometimes difficult interactions
• PC Skills: MS Word, Windows, and Excel required
• Excellent communication skills in person and on the telephone

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.