Senior Operations Manager

Full-time (40hrs a week), On-site Wrocław, Poland

• Ensure smooth operations along the metrics of cost, speed, and scale.
• Improve efficiencies through processes, workflow automations, and software.
• Manage and develop the design, warehouse, assembly, and service coordination teams.
• Implement operational KPIs across processes and teams; own budgets and profit-contribution improvements at company level.
• Be a key driver of strategic company development and capability-building.
• Drive the company transformation to AI-agentic workflows and systems.

• 5+ years of operational leadership in digital-native companies, with exposure to best practices.
• Holistic architect of complex systems and workflows, with a scalability mindset.
• Detail-oriented — able to dive into the underlying systems and workflows, not just oversee them.
• People management and motivational skills, with multiple teams in your reporting line.
• Strong financial fluency — comfortable with budget logic and reading a profit-contribution P&L.
• High ambition, drive, and proven ability to deliver results.
• Sharp analytical skills with the ability to articulate findings and lead with logic.
• Ability (or eagerness to learn) to build and implement an AI-native tech landscape — building agents, vibecoding, and similar.
• Tight prioritisation — works on few things and closes them out properly.
• Fluent English (C1+); German or Polish a plus.