Customer Care Associate

United States·San DiegoFull-Timemid

Customer SupportOtherCustomer Service RepresentativeCustomer Care Associate

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Quick Summary

Overview

Our Story We're part of the Renewal by Andersen network - one of the most respected names in window and door replacement - and there's no better time to join.

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Customer SupportOtherCustomer Service RepresentativeCustomer Care Associate

Our Story

We're part of the Renewal by Andersen network - one of the most respected names in window and door replacement - and there's no better time to join. We've built a culture where people stick around: strong leadership, a great team, and real investment in your growth. We're backed by 120+ years of Andersen craftsmanship, and we're not just filling a role. We're looking for someone to grow with us.

The San Diego based Customer Care Coordinator will help drive the flow of relationships between customers, installation teams and management. Our ideal candidate is constantly searching for ways to do things better. Every day is about seeing opportunities and building best practices! Join this fast-growing organization and make us better!

Contribute to an excellent co-worker and customer experience by helping move projects forward with good communication and excellence.

Communication of specific client needs with teams and Management

Processing paperwork to help each stakeholder receive their needed information.

Communicating logistical changes and installation issues .

Problem solving with teams locally and in other locations.

1+ years of Customer Service Experience

Microsoft Office Suite experience is required. Must be able to create professional business correspondence in Word, organize tracking spreadsheets in Excel and use Outlook for communication and calendaring

Modest or extensive construction background a plus but not required.

High school diploma

Medical/Dental/Vision Insurance

Health Savings and Flexible Spending Accounts

Life Insurance and Disability Insurance available

401k with 4% company match and 100% vested

Great Career Opportunity!

Renewal by Andersen Corporation is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America.

Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members.

Additional information? Feel free to visit our career page at https://www.tiffee.com/

Location & Eligibility

Where is the job

San Diego, United States

On-site at the office

Who can apply

About this job

Pay per year: ≈ $41,600–$47,840 a year; 23% above the $36,400 median for Customer Service Representative jobs on Jobera (1,942 salaries).
Who can apply: United States
Posted: 139 days ago
Employer: has 21 open jobs on Jobera.