Industrial Maintenance Coordinator

• →Service Planning & Scheduling
  
  • →Plan and coordinate service, repair, and preventative maintenance work across multiple customer locations.
  • →Build and maintain detailed work orders, including scope of work, parts and materials, labor needs, timelines, and service documentation.
  • →Coordinate technician schedules, service timelines, parts availability, and customer needs to help ensure work is ready for execution.
  • →Use familiarity with industrial equipment, parts, and maintenance terminology to support accurate work orders, parts identification, and service planning.
  • →Support the development and maintenance of service and preventative maintenance programs, including service offerings, parts, job plans, and related system information.
  • →Support Project Managers by keeping upcoming service work organized and moving forward, particularly while they are traveling or working on-site.
• →Parts, Equipment & Service Support
  
  • →Identify and document industrial parts and components needed for service and repair work.
  • →Work with technicians, Project Managers, vendors, and procurement to determine parts and material needs and ensure availability before scheduled work.
  • →Research replacement parts and components using equipment information, manufacturer documentation, service history, part numbers, and other available resources.
  • →Maintain accurate part numbers, equipment information, service history, and related documentation within CMMS and ERP systems.
  • →Help ensure planned labor, parts, materials, and other service information are accurately documented to support quoting and invoicing.
• →CMMS, Data & Asset Management
  
  • →Create and maintain asset hierarchies, equipment locations, preventative maintenance schedules, work orders, and related information within CMMS and ERP systems.
  • →Maintain accurate service data, including labor, materials, equipment information, service history, and customer interactions.
  • →Maintain and improve job plans, service templates, workflows, and documentation to drive consistency and efficiency.
  • →Support reporting and dashboards used to track service activity, upcoming work, and operational needs.
  • →Help maintain the quality and consistency of data used by Project Managers, technicians, and other Service & Repair team members.
• →Service Execution & Continuous Improvement
  
  • →Review completed service work to identify opportunities to improve future planning, scheduling, job plans, and documentation.
  • →Apply lessons learned from completed jobs to improve the accuracy and efficiency of future service work.
  • →Support quoting and invoicing within ERP systems, including P21 or similar systems, to help ensure planned and completed work aligns with billing.
  • →Contribute to budget adherence and accurate service reporting.
  • →Provide occasional on-site support for service work, equipment documentation, or customer audits based on experience and business needs.

• Required:
  
  • Education: High school diploma or equivalent.
  • Experience: 2+ years of experience supporting maintenance, service, industrial parts, manufacturing, industrial operations, project coordination, or a related environment.
  • Familiarity with industrial or mechanical parts and components, including the ability to identify, research, or differentiate parts using equipment information, documentation, part numbers, or similar resources.
  • Experience working within a CMMS, ERP, service management, maintenance, inventory, or similar operational system.
  • Strong administrative and organizational skills, with the ability to coordinate schedules, documentation, system information, and multiple priorities.
  • Ability to learn and apply technical terminology, equipment information, and maintenance processes.
  • Strong attention to detail with a focus on accurate work orders, documentation, scheduling, and system data.
  • Ability to work independently while supporting Project Managers and a distributed field service team.
  • Strong communication skills and the ability to coordinate effectively with technicians, Project Managers, vendors, customers, and other internal teams.
  • Ability to travel up to 25% of the time, primarily throughout the Midwest, with occasional travel to other regions of the U.S. Must possess the ability to meet documentation requirements for domestic air travel.
• Preferred:
  
  • Technical degree or certification in maintenance, operations, industrial technology, or a related field.
  • Previous experience as a Maintenance Planner/Scheduler, Maintenance Coordinator, Maintenance Administrator, CMMS Administrator, Parts Coordinator, Service Coordinator, or similar role.
  • Experience using or administering a CMMS, maintenance management system, ERP, or field service management system.
  • Experience creating or maintaining work orders, preventative maintenance schedules, asset records, job plans, or maintenance documentation.
  • Experience identifying, researching, sourcing, or coordinating mechanical, MRO, sanitary processing, or other industrial parts.
  • Experience in a maintenance department, industrial service organization, manufacturing facility, MRO operation, equipment-related business, or parts department.
  • Experience in food, dairy, beverage, or sanitary processing environments.
  • Experience supporting field service technicians, Project Managers, or multi-site operations.
  • Familiarity with preventative maintenance programs and asset management.
  • Understanding of quoting, purchasing, invoicing, or service-based revenue.
  • Experience building or improving workflows, templates, reports, or dashboards within CMMS, ERP, or service systems.

How to Apply:
If you’re ready to drive your career forward with a company that values hard work, safety, and excellent customer service, apply now on our career site!

Nelson-Jameson, Inc. and NEXT Logistics, LLC. are Equal Opportunity Employers. We are committed to creating a diverse and inclusive workplace and encourage applicants from all backgrounds, including but not limited to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, and veteran status.