Debtors Administrator

Position Overview This is a remote, part-time position requiring approximately 10 to 12 hours per week (2 to 3 hours per day, Monday to Friday). The role provides administrative, billing, bookkeeping, and debtor management support across a large self-storage facility and a residential property portfolio. The successful candidate will be responsible for maintaining accurate financial records, managing tenant billing and collections, processing debit orders, and ensuring accounting information remains current and accurate. The position operates primarily remotely, with occasional on-site visits or administrative handovers in the Sandton area. Scope of Services 1. Invoicing & Accounting Administration Generate and distribute monthly rental statements to tenants. Record, reconcile, and allocate incoming customer payments. Maintain accurate accounting records and tenant ledgers within QuickBooks. Ensure all financial transactions are captured and coded correctly. Support month-end reconciliation activities. 2. Payment Collections & Debit Order Processing Process monthly debit order batches through Netcash. Monitor collection outcomes and investigate failed transactions. Follow up on unsuccessful collections and maintain collection records. Ensure all payment processing activities are completed within required timelines. 3. Portfolio Data Management Maintain the master Excel tracker covering unit availability, occupancy status, tenant information, lease details, and contract records. Update portfolio information regularly to ensure operational accuracy. Assist with reporting and data integrity across the property portfolio. 4. Debtors Administration Identify overdue tenant accounts. Issue professional and courteous payment reminders via email and SMS. Maintain accurate records of collection actions and tenant communications. Escalate unresolved accounts when required. 5. Financial Statement Reconciliation Review monthly statements supplied by apartment managing agents. Verify statement balances against bank account transactions and internal records. Investigate discrepancies and prepare supporting information for management review. Assist in maintaining accurate financial reporting for the property portfolio. Deliverables Monthly rental statements generated and distributed on schedule. Up-to-date accounting records and tenant ledgers maintained in QuickBooks. Monthly debit order batches processed through Netcash. Accurate debtor tracking and collection follow-up records. Updated master property and tenant database. Reviewed and reconciled managing agent statements. Accurate payment allocations and reconciliations completed. Requirements Essential Requirements Proven practical experience using QuickBooks and Microsoft Excel. Previous experience in bookkeeping, accounts receivable, financial administration, or data capturing. Experience processing debit orders, collections, or payment batches via Netcash. Strong administrative accuracy and attention to detail. Ability to work independently and manage tasks within a structured daily schedule. Based within reasonable proximity to Sandton for occasional monthly on-site requirements. Reliable home-office environment with stable internet connectivity. Software Requirements QuickBooks Microsoft Excel Netcash Netcash QuickBooks Benefits Working Arrangement Remote work, Monday to Friday. Approximately 10 to 12 hours per week (2 to 3 hours daily). Occasional monthly on-site check-ins or administrative handovers in the Sandton area. Flexible scheduling within agreed operational requirements.