Cage Cashier FT

United States·Placervillemid

RetailRetail Sales Associate

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Quick Summary

Overview

DUTIES AND RESPONSIBILITIES Balances assigned bank accurately and held accountable to a high degree for any variances. Ensures Red Hawk Casino cash and non-cash asset protection. Cashes chips,

Technical Tools

RetailRetail Sales Associate

Responsibilities

~3 min read

→Balances assigned bank accurately and held accountable to a high degree for any variances.
→Ensures Red Hawk Casino cash and non-cash asset protection.
→Cashes chips, tickets and gaming tokens into money for guests, in a courteous, timely manner.
→Cashes personal, business and travelers checks for currency.
→Prepares and processes tax documents and withholding, ensuring correct tax rate is applied.
→Pays out large jackpots.
→Complies with Title 31 requirements by tracking and logging cash transactions in excess of $3,000
→Redeems foreign currency, computing accurate exchange rates for the various currency received
→Processes marker issuance and buy-back transactions, providing quality service to each guest
→Counts and balances chips.
→Prepares chip fills for Table Games.
→Assists guests with enrolling in check cashing and Red Hawk line of credit
→Processes cash advances and gift card redemption.
→Verifies and reconciles guests' marker and deposit balances with the accounts receivable aging report
→Answers the phone, assists guests with any credit-related problems.
→Assists various departments in counting gratuities.
→Prepares and distributes cash to casino outlets and Team Member banks.
→Verifies all money drops and deposits money into appropriate accounts.
→Reconciles accounts.
→Processes markers, returned checks and guest deposits.
→Maintains various records of Main Bank activities.
→Pulls and counts mutilated money, preparing it to be returned to the bank.
→Processes bus buy-ins and promotional chips, verifies and redeems table bets.
→Pays out promotional drawings.
→Prepares cash fills for kiosks and cash recyclers.
→Performs all even exchanges between slot department and the cage
→Balances monies received and disbursed
→Verifies all cash, monetary instruments and IDs, capturing any suspicious or fraudulent items.
→Conducts operation of basic slot machinery, cash dispensing machine, redemption machine, bill counter, coin counter and calculator.
→Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures.
→Brings team member concerns and/or problems and unusual guest activities to the attention of the shift supervisor or manager.
→Trains new Team Members in all Cage areas while monitoring and reporting on trainees' progress.
→Held accountable to a high degree for errors and variances incurred during the training of new Team Members.
→Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.
→Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.
→Maintains guest service levels to established standards.
→Maintains a working knowledge of casino’s current and upcoming special events in order to inform guests.
→Resolves minor guest conflicts, which relate to rewards.
→Assist guests with rewards questions.
→Redeems gifts for various weekly gift giveaways.
→Encourage guests to sign up for Rewards Club.
→Performs all other duties as assigned.