Product Support Specialist (Marine Industry)

For over five decades, Regal Boats has been a beacon of excellence in the boating industry. As a family-owned and operated company since 1969, we take immense pride in our tradition of craftsmanship and quality. With a dedicated team of 600+ skilled members, we have continued to innovate and build stunning 20-50 foot boats that embody the essence of luxury and performance.

What sets Regal Boats apart is our status as a privately owned company, allowing us to stay true to our values and focus on our team members. We believe in the power of nurturing our team, fostering a culture of growth, and offering advancement opportunities. At Regal Boats, your passion for boating and dedication will be rewarded with a fulfilling and dynamic career journey.

Regal Boats is seeking a knowledgeable and customer-focused Marine Product Support Specialist to join our Customer Experience team. In this role, you will play a key part in ensuring our customers have an exceptional experience with our products. Your expertise in technical support, strong communication skills, and dedication to customer satisfaction will help maintain and elevate Regal Boats' reputation for quality and excellence.

1. →Prior experience in customer support, technical support, or a related role, preferably in the boating or marine industry.
2. →Strong technical aptitude and ability to learn new products quickly.
3. →Excellent communication skills, both verbal and written.
4. →Strong problem-solving abilities and a customer-focused mindset.
5. →Ability to work effectively in a team and independently.
6. →Familiarity with CRM systems and support software.
7. →Conversational English.