AR and Billing Specialist

Rilla’s the leading virtual ridealong software for outside sales. Think home improvement, home builders, property managers, and other sales people who talk to customers face to face.

Sales reps talk, our mobile app records their conversations, and our AI automatically transcribes and analyzes their conversations to help them improve their sales.

Our vision is to bring the power of conversation intelligence from the Zoom meeting and the call center to the more than 10M sales people who work offline.

We are one of the fastest growing startups in the world right now and in history.

We’re backed by Crystal Huang of Google Ventures, and Byron Deeter (one of the best investors of all time) from Bessemer Venture Partners, the top Cloud investor in the world.

And we’re a Cloud 100 Rising Star company.

We're hiring an AR and Billing Specialist to join Rilla's Finance team. You'll own billing operations end to end — from invoicing and collections to cash flow reporting and reconciliation. That includes proactively reaching out to customers with overdue balances to resolve outstanding invoices and keep cash moving. You'll work closely with Finance, Operations, Customer Success, and Sales to tighten up systems and maintain visibility into business performance.

Who You Are

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  Partner with Sales, Customer Success, and Engineering to ensure customer billing is set up correctly based on contract terms

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  Prepare, review, and distribute AR invoices through billing platforms and customer portals

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  Proactively reach out to customers with overdue balances to drive collections and resolve outstanding invoices

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  Maintain meticulous collections documentation and send timely customer account statements

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  Ensure accurate cash application of payments and keep AR ledgers clean

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  Support billing portal registrations and compliance requirements, coordinating with legal, customer success, and insurance teams as needed

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  Identify and implement process improvements to streamline billing and AR operations
  

• 1-2+ years of experience in billing, accounts receivable, or a related finance/operations role

• Familiarity with billing platforms and customer invoicing portals

• Strong attention to detail and ability to manage a high volume of accounts

• Clear, professional communication skills — especially when following up on overdue balances

• Clear, direct, and not afraid to speak up with ideas or flag risks.

• Entrepreneurial spirit and willingness to roll up sleeves and work hands-on in a fast-paced, dynamic environment.

• Bachelor’s degree in Accounting, Finance, Economics, or related field preferred, but not required.

Please don’t apply if you’re not excited about:

• Working ~70 hours a week in person with ambitious people.

• Building a generational company, with the intensity and speed that requires.

• Owning critical financial processes that directly impact growth and customer experience.