Endoscopy Support Representative III

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

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• →High School diploma and 2 years of relevant experience required
• →Or equivalent combination of education and experience
• →Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
• →1 year in a position demonstrating the ability to work with minimum supervision and direct an office operation (preferred)

• Demonstrated customer relations skills (required)

• Demonstrated ability to coordinate complex procedural operations involving multiple providers, disciplines, and competing priorities. (preferred)
• Ability to independently assess workflow disruptions and implement real-time operational solutions. (preferred)
• Knowledge of procedural scheduling optimization, patient throughput management, and resource allocation. (preferred)
• Ability to anticipate operational issues and proactively coordinate corrective actions. (preferred)
• Strong analytical and critical thinking skills with the ability to prioritize work in a rapidly changing procedural environment. (preferred)

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.