Business Operations Coordinator Lead

Canada·CalgaryAPT Permanent Salarylead

OtherBusiness Operations Coordinator

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Quick Summary

Overview

Technology is embedded in SAIT’s identity. At the School for Advanced Digital Technology (SADT), we’re preparing students to meet the demand for innovative tech professionals.

Technical Tools

OtherBusiness Operations Coordinator

Technology is embedded in SAIT’s identity. At the School for Advanced Digital Technology (SADT), we’re preparing students to meet the demand for innovative tech professionals. Join a group of experts focused on future-forward thinking and take your place in the tech revolution.

The Opportunity

Job classification: P5932 - Supervisor

Salary range: $71,302.40- $88,275.20. Placement within the range is typically based upon a review of skills, experience, and internal equity.

Hours per week: 37.5

Paid leave: 4 Weeks Vacation / 14 Flex Days per year

Deadline to apply: May 29th, 2026 at 4PM

The School for Advanced Digital Technology (SADT) at SAIT is shaping the future of education and industry through technology-driven, hands-on programs. Focused on preparing learners to thrive in a rapidly evolving, globalized economy, our school delivers cutting-edge learning experiences enhanced by strong industry connections and work-integrated learning (WIL) opportunities.

We are committed to fostering excellence in education, building collaborative partnerships, and remaining agile and forward-thinking in everything we do.

Reporting to the Associate Dean, Operations, This position provides advanced operational planning, analytical, and advisory support related to academic scheduling, workload modeling and resource forecasting. The role leads analytical initiatives that inform academic and operational decisions, including centralized academic loading, forecasting of instructional demand, and the development of digital and AI‑enabled tools to improve planning accuracy and efficiency.

The Business Operations Analyst exercises independent professional judgment, influences planning decisions, and partners closely with Academic Chairs, Associate Deans, and institutional stakeholders to support evidence‑based decision‑making. The position also plays a leadership role in advancing best practices across the academic portfolio through communities of practice and cross‑school collaboration.

Lead academic workload modeling, including centralized academic loading for SADT programs.
Lead project‑based work associated with the design, development, and implementation of a loading AI Agent to improve forecasting accuracy and efficiency.
Exercise professional judgment in forecasting class sizes, cohort numbers, instructional hours, and resource requirements based on enrolment trends, capacity constraints, and program delivery models.
Analyze enrolment data, scheduling scenarios, and utilization trends to identify risks, opportunities, and mitigation strategies.
Design, develop, and maintain analytical reports, dashboards, and data summaries that support academic and operational decision‑making.
Provide data‑informed advice and recommendations to Academic Chairs and Associate Deans to support planning, scheduling, and resourcing decisions.
Contribute to multi‑year academic and program planning through trend analysis and scenario modeling.

Support instructional budget planning related to academic loading, instructional hours, and digital resource requirements.
Prepare analytical summaries, reports, and informed recommendations to support leadership discussions and planning decisions.
Identify cost optimization opportunities and support alignment between academic plans and available resources.

Process Optimization, Digital Enablement, and Business Analysis (15%)

Lead and co‑lead process mapping initiatives to document and evaluate academic and operational workflows.
Identify gaps, inefficiencies, and opportunities for improvement in planning, scheduling, and reporting processes.
Develop recommendations for system, process, and workflow improvements with school‑level and institutional impact.
Collaborate with internal partners on the piloting and implementation of new operational processes and tools.
Prepare and present analysis, findings, and recommendations to stakeholders and leadership.

Lead and facilitate communities of practice within the academic portfolio focused on best practices in academic planning, scheduling, and operational analytics.
Share insights, methodologies, and lessons learned across schools to promote consistency, efficiency, and continuous improvement.
Act as a key liaison with institutional partners and other schools to align planning activities with SAIT‑wide frameworks and priorities.

Bachelor's degree in business, data analytics, digital technology , or reated field

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3 years coordination, digital operations, or project management.

3-5 years working in digital tech environments or post-secondary settings

up to 1 year in a Supervisory role

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We thank all applicants for their interest in joining our team! You’ll hear from us either way. We take time to review each submission carefully and promise not to vanish.

Together, we build bold futures

At SAIT, we equip you with the resources you need to shape bold futures for yourself and our communities. We offer a comprehensive package including:

· Defined Benefit pension through LAPP to help you retire with confidence

· Generous time off to pursue other passions and support your wellbeing

· SAIT paid premiums for medical, dental, and vision benefits so you, and your family, are well supported

· Access to a Health Spending or Taxable Spending Account

· Benefits supporting mental health and access to Greenshield + for virtual therapy at a reduced rate

· Professional development opportunities through our Free Seat Program, tuition support, access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses

· Excellent dining options on campus

· Free access to our fitness facilities and group fitness classes

And the perks keep on coming!

About SAIT

At SAIT, we’re building bold futures. We’re a community of tenacious problem-solvers, inventive thinkers, and passionate collaborators who believe in doing work that matters.

Named one of Alberta’s Top Employers, we’re driven by a desire to create an impact in our community. If you’re looking for a place where purpose meets possibility, you’ve found it here.

We’re committed to community and belonging 

Community and belonging is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.