Quick Summary
Requirements Summary
1-2 years of retail banking or call center experience is required. Ability to build sustainable relationships and trust with members through open and eager to assist communication.
Technical Tools
Other
Salal Credit Union is looking to add a Virtual Branch Representative to our call center team! Virtual Branch Representatives make money management easy for our members by eliminating the need for them to travel to the branch in person. Accurately completing member requests, processing transactions, and resolving inquiries on every call while providing an exceptional service experience is expected on a daily basis.
Requirements
~1 min read- 1-2 years of retail banking or call center experience is required.
- Ability to build sustainable relationships and trust with members through open and eager to assist communication.
- Excited to learn about Salal's products and services.
- Excellent customer service skills and a desire to make banking easier for our members.
- Working in a call center environment to answer incoming calls from our members.
- Closely adhering to policy and procedures to protect our member's personal and account information.
- Providing exceptional customer service to our members and building trust with them to encourage a long-term relationship.
What We Offer
~3 min read✓Competitive base salary of $20.82 – $29.14 per hour depending on experience. This range reflects the entire salary range for the position. The hourly rate that is likely to be offered to the selected candidate is between $23.25-25.75.
✓Potential to earn additional compensation each month through a performance-based bonus program.
✓Comprehensive healthcare benefits including health, dental, and vision insurance. Our high deductible plan options include a health savings account (HSA) with annual company-paid contributions.
✓15 days of vacation.
✓12 days of sick time.
✓2 floating holidays per year (eligible for use after 90 days of employment).
✓Paid holidays in accordance with the Federal Reserve calendar.
✓Tuition reimbursement.
✓401(k) plan with pre-tax and post-tax (Roth) options including company matching after 6 months of employment.
✓Charitable contribution matching.
✓Monthly transportation subsidy for employees that qualify.
✓Company-paid life, AD&D, and long-term disability insurances. Additional insurance options are available on a voluntary basis and are paid for by the employee.
Location & Eligibility
Where is the job
Seattle, United States
On-site at the office
Who can apply
US
About this job
- Pay per year
- ≈ $43,306–$60,611 a year
- 24% below the $68,076 median for Other jobs on Jobera (131,167 salaries).
- Who can apply
- United States
- Posted
- Today
Listing Details
- First seen
- October 30, 2026
- Last seen
- October 30, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 68%
- Scored at
- October 30, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
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