Research Scientist - Salesforce AI Research

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

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  Identify research directions with the potential to transform Enterprise AI.

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  Turn promising ideas into zero-to-one AI product prototypes.

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  Work directly with customers to validate needs, test solutions, and refine product direction.

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  Build robust models, agents, and AI systems for real-world enterprise use.

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  Partner with product, engineering, and go-to-market teams to bring solutions to market.

• You have a strong publication record at top AI venues (e.g., NeurIPS, ICLR, ICML, CVPR, ICCV, ACL, EMNLP) and/or a proven track record of shipping AI research into real-world products.

• You have experience with Python and deep learning frameworks such as PyTorch, JAX, or DeepSpeed.

• You are motivated by real-world impact — you care about seeing your research leave the lab and reach users at scale.

• You bring demonstrated expertise in one or more core focus areas:

  • Agentic AI and Reasoning: LLM-powered agents, reinforcement learning (RL), reasoning and planning, autonomous workflows, computer use agents, deep research agents, and coding agents.

  • Multimodal and Computer Vision: Vision-language models, video understanding, and multimodal AI agents.

  • Speech Intelligence: Voice intelligence, text-to-speech/automatic speech recognition, and low-latency audio processing.

  • Core Modeling and Post-Training: Pre-training and post-training techniques including RLHF and direct preference optimization, model distillation, evaluation, and time series modeling.

• You bring a demonstrated ability to conduct independent research and translate ideas into impactful systems.

• You have a Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related technical field — or equivalent full-time industry experience in deep learning research or product.

• Experience building and scaling ML models for real-world business applications.

• Experience mentoring and advising other researchers.

• Strong programming skills (competitive programming, e.g. ACM-ICPC, or open source experience).

• Thoughtful about responsible AI, trust, and the real-world impact of the systems you build.

• Fantastic problem solver — ability to tackle challenges the world hasn't solved before.

• Excellent written and spoken communication skills.

• Demonstrated track record of cultivating strong working relationships and driving cross-functional collaboration.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.