IT Operations Trainee

Spain·Spainentry

OtherIt Operations

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Quick Summary

Key Responsibilities

Studies or basic experience in IT support, networking, or systems administration. Familiarity with macOS, Windows, basic networking concepts, and cloud tools. Eager to learn, fix issues,

Technical Tools

OtherIt Operations

We weren't built to follow, we were built to lead.
SAMY is the global powerhouse redefining brand communication for a social-first world—helping brands stay relevant, shape culture, and build real connections at the speed the world moves. Since 2013, we've grown from a bold idea into a global force: 1,200+ experts, 17+ offices, 55 markets, 22+ countries. We launch 40+ campaigns a week, create one piece of content every minute, and generate +$500K in revenue every day.

We are Path Finders: curious, ambitious, and never afraid to challenge what's next.
We don't play it safe. We build what's next.
Instagram | TikTok | Culture page

As an IT Trainee, you will learn to support our local Madrid office and assist with regional IT operations across Europe. Working within our Global IT Digital Workplace team, you'll gain hands-on experience managing hardware, enterprise software, networks, and IT security under global standards.

Responsibilities

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Learn to set up, track, and maintain Apple and PC devices using SOTI MDM.
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Provide basic (L1) support for tools like Google Workspace, Slack, Jira, and Monday .com
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Assist in troubleshooting local office Wi-Fi, networks, and VPNs, while learning endpoint security practices (ESET AV and GDPR compliance).
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Help maintain IT guides, asset inventories, and learn to apply global IT standards.

Requirements

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What We Offer

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✓Work your way — Flexible schedule, hybrid work, and the opportunity to work up to 3 weeks a year from any SAMY office around the world.

✓Time that matters — Celebrate your birthday with a day off, plus company holidays on December 24th and 31st to recharge.

✓Grow with us — Global mobility opportunities, mentorship, parenthood support, and a transparent performance-driven compensation framework.

✓Be part of the journey — Help shape our team through our referral program and enjoy a collaborative, social culture, backed by a transparent, performance-driven compensation framework that rewards impact and supports your growth.