Front End Supervisor

At Sara’s Mediterranean Market, food is more than what we sell — it’s a reflection of who we are. From our fresh produce and premium meats to our bakery and gourmet pantry, we bring the flavors of the Mediterranean to life with warmth and authenticity. Every guest is treated like family, and every team member plays a key role in creating a welcoming experience.

We’re growing fast and looking for passionate, service-driven leaders to grow with us.

The Front-End Supervisor leads the daily operations of the checkout area, ensuring exceptional guest service, smooth transactions, and a positive team environment. This role is ideal for someone who leads by example, thrives in a fast-paced retail setting, and enjoys developing others.

You’ll support the front-end team (cashiers, baggers, and guest service associates), oversee registers, and help create an atmosphere that reflects Sara’s signature hospitality.

• Lead by example in delivering outstanding customer service with warmth and efficiency.
• Resolve guest concerns and handle escalations with professionalism and care.
• Ensure checkout lines move quickly and accurately during peak hours.
• Maintain Sara’s high standards of hospitality, cleanliness, and presentation.

• Supervise, motivate, and support front-end staff including cashiers and baggers.
• Assist in training new team members on POS systems, service standards, and procedures.
• Create a positive and collaborative work environment that fosters growth and accountability.
• Monitor staff performance and provide coaching and feedback as needed.

• Oversee cash handling, register balancing, and end-of-day reconciliation.
• Ensure compliance with all company policies and security procedures.
• Maintain front-end supplies and assist with scheduling needs.
• Support store management with opening and closing responsibilities.

• 2+ years of experience in retail, grocery, or hospitality (supervisory experience preferred).
• Strong leadership and communication skills.
• Excellent customer service and conflict resolution abilities.
• Detail-oriented and organized, with solid problem-solving skills.
• Ability to multitask and work efficiently during busy hours.
• Flexible schedule — availability for weekends, evenings, and holidays.