Product Development Coordinator

A. GENERAL JOB FUNCTION:

- Supporting Sales and PI teams with new product requests, sample / prototype orders, offer sheet data and customer meeting preparation.

- Bringing a product to launch, all the way from customer request to a production-ready item

- Implementation of outsourcing products/components into new product.

- Manage the PI’s project data to run data analysis & reporting.

B. RESPONSIBILITIES, DUTIES & AUTHORITIES: 

* Main responsibility:

- Manage and co-ordinate the timely delivery of new product development projects in the American in charge customer list and new customers if we have.

- Supervise & solve problems in new product development for the assigned customers

- Follow up on all internal and external customer requests related to product development

- Work proactively to update and maintain the CDM working instruction to keep it up-to-date and relevant.

- Operation in coordinating with other team leaders (Process / procedures/ ISO/ systems) if requested.

- Oversee project management for the PI team, ensuring accurate coordination and progress tracking across all ongoing projects.

- Implement, and maintain dashboards and reports to track key performance indicators (KPIs) relevant to product development, such as lead times, cost efficiency and hit rate.

- Manage and consolidate all reports for the PI team, ensuring timely submission and comprehensive analysis of project data.

- Supporting to create clear, visually engaging reports to communicate commercial team in monthly meeting.

C. WORKING RELATIONSHIP:

1. Internal:

- Global Market Sales (GMS) / Global Order Center (GOC; internal sales team)

- Head Of Design / Designer

- Head of Product Implementation / PI Manager / PI Coordinator

- Pre-Product Engineering (PPE; computer rendering team)

- Technical Department

- Sample Distribution Center (SDC)

- Production

2. External:

- All ScanCom organizations, selected customers and external Suppliers

3. Reporting:

3. 1 Superior: Product Implementation Manager, Head of Product Implementation

3. 2 Subordinate: None

D. EXPERIENCE & QUALIFICATION:

* Must requirement:

- College/Bachelor Degree major in Business Administration, English, Marketing, Project Management, Industrial Systems Engineering, Trading or similar fields

- At least 03 years’ experience in a commercial environment, ideally in product development function.

* Important requirement:

 - Fluently in speaking and writing Vietnamese and English

- Having very good skill in using computer especially MS Excel

- Strong project management skills

- Strong customer communication & relationship management

- Strong problem-solving skills

- Proactive, dynamic, and growth mindset

- Systematically approach thinking

- Good interpersonal skills

- Motivation, teamwork, time management.

E. WORKING CONDITION:

- Working place: ScanCom Vietnam, Song Than 1 IP, Di An Ward, Ho Chi Minh City, Viet Nam

- Working time: Full time