Senior Product Sales Assistant

* GENERAL JOB FUNCTION:

- The Senior Product Sales Assistant concentrates on communication with sales/agents and customers directly or indirectly, production units, to make sure all activities related to order management is always under control

 * RESPONSIBILITIES, DUTIES & AUTHORITIES:

    Main responsibility:

- Supervising, monitoring and making sure that all orders are timely and correctly updated in the D365 order management system by his/her staff. Product Sales Assistant is responsible that all customer requirements and needs are timely and clearly communicated to all related departments within ScanCom.

- Take proactive action with agents/customers and related departments.

- He/she is proactive in problem solving, training, big picture management and team motivation with the support and advice from the Team Leader.

- Communicate directly or indirectly with customers in the market, as signed by Team Leader

- Support Team Leader to prepare and manage all required materials for meetings with customers either in Europe or Vietnam, participate in customer meetings.

- Work with the Product Sales Coordinator with information on collections, marketing materials

- Guide and ensure all changes are updated correctly by the relevant team member in D365

- Understand Product & Sales Operations procedures, implement and educate the staff, properly.

- Build close interaction between Own Manufacturing and Contract Manufacturing Production unit, QA, GPM, and TD.

- Supports the System Coordinator in troubleshooting by all daily activities. Transfers his experience and knowledge to the Sales Assistant.

* WORKING RELATIONSHIP:

- Internal:
All relevant departments in SCVN

- External: Customers or any third parties in case.

- Reporting:

+ Superior: Sales Operations Manager, GMS, Group CCO

+ Subordinate: None

* EXPERIENCE & QUALIFICATION:

Must requirement:

- College/Bachelor Degree major in International Business, Business Administration, Economics, English, Trading or similar fields

- At least 03 years Sales and marketing in B2B experience within in Furniture industry, exporting industries or Purchase order field

- Familiar with shipping and oversea trading

- Having very good skill in using computer especially MS Excel

- Fluently in speaking and writing Vietnamese and English

Important requirement:

- Customer relationship management skills

- Handling of sales activities and punctuality

- Strong customer communication and relationship skills

- Problem solving skills

- Key account management skills.

- Proactive, dynamic and learning growth

- Systematically approach thinking

- Good communication, motivation, problems & solving, teamwork, time management.

- Ability to work as a part of team          

* WORKING CONDITION:

- Working place: ScanCom Vietnam, Song Than 1 IP, Di An Ward, Ho Chi Minh City, Viet Nam

- Working time: Full time