11h ago
New
USD 80000-90000/yr

BI Specialist II

United StatesUnited States·Greenvillemid
Customer SupportIt Support Specialist
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Quick Summary

Requirements Summary

Solve problems for large corporate clients in multiple business sectors. Develop leading visualization sol

Technical Tools
Customer SupportIt Support Specialist

This role will become a subject-matter-expert, supporting internal data systems, improving business processes and driving data-related activities. As the BI Specialist you will work closely with multiple stakeholders within the business, from senior management to software developers, IT support, sales and marketing. You will engage with business users from a support perspective whilst also gathering requirements for BI related projects. You will be business-facing, with experience in understanding users’ technical support queries as well as requirements for data-driven process improvement initiatives. This role joins the Data & Analytics team and is responsible for delivering industry-leading data visualization solutions to ScanSource's global customer base.

 

  • Solve problems for large corporate clients in multiple business sectors.
  • Develop leading visualization solutions, dashboards and data models.
  • Share your passion and knowledge with other teams.
  • Perform Power BI service administrative duties.
  • Implement best practices when building & maintaining reports.
  • Assist in managing SAP BI reporting requests
  • Partner with business stakeholders on long-term dashboard and analytics initiatives, helping define requirements, recommending solutions, and refining deliverables as business priorities and objectives evolve

 

Requirements

~2 min read
  • Ability to effectively communicate both written and verbally in English.
  • A bachelor’s degree in accounting, business, economics, computer science or a related discipline is required.
  • Three to five years of similar or related experience.
  • Advanced Microsoft Power BI, DAX, Power Automate, Power Apps, Power Query and SQL understanding.
  • Knowledge of Power BI role level security, premium capacity, embedded capacity, paginated reports, data modeling, incremental refresh and gateway maintenance.
  • Ability to ensure Power Bi reports & dashboards perform optimally as models change overtime and with large data sets.
  • Knowledge of Data Integration and ETL tools. Perform data transformations and cleansing tasks to ensure that data is accurate, complete and ready for analysis.
  • Ability to quickly troubleshoot and solve user or refresh issues using Power BI.
  • Advanced Microsoft Excel skills, including pivot tables, Macro’s, vlookups, etc.
  • High attention to detail and ability to be flexible and learn quickly.
  • Excellent organization, time and task management skills.
  • Must be reliable, maintain consistent attendance and meet strict deadlines.
  • Ability to follow and develop processes and procedures.
  • Ability to work in a team environment and work independently with limited supervision.
  • Ability to train other team members and internal customers on Power BI interface. 
  • Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions.
  • Application of logic, reasoning, and problem solving.
  • Knowledge of Microsoft 365 software (Outlook, Word, PowerPoint, etc.).

 

  • Ability to sit at a computer terminal for long periods of time.
  • Ability to be physically in attendance at workstation at designated company office location during normal business hours designated for this position.

Nice to Have

~1 min read
  • Working understanding of the SDLC and QA lifecycle and methodology.
  • Experience with Python or Spark for data processing.
  • Experience using integration with source control. (Azure DevOps, Git or GitHub)
  • Knowledge of cloud architecture.
  • Experience using ServiceNow or Jira task management tools.
  • Azure, Data factory, Azure Pipeline & dataflow experience.
  • Experience using power query and power apps.
  • Experience working with data in Sales Force or Tableau.
  • Experience using Visual Studio for SSIS.
  • Experience using SAP.

 

Compensation Range: $80,000 - $90,000

Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.  This position is not eligible for a variable pay component as part of the hiring range.

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision.  Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire).   In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO.  ScanSource also celebrates 10 paid company holidays.

 

Location & Eligibility

Where is the job
Greenville, United States
On-site at the office
Who can apply
US

About this job

Pay per year
$80,000–$90,000 a year
19% below the $105,000 median for It Support Specialist jobs on Jobera (262 salaries).
Who can apply
United States
Posted
Today
Employer
has 55 open jobs on Jobera.

Listing Details

Posted
October 14, 2026
First seen
October 14, 2026
Last seen
October 14, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
56%
Scored at
October 14, 2026

Signal breakdown

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BI Specialist IIUSD 80000-90000