Senior Front Office Support Engineer

• →Incident ownership: Triage, diagnose, and resolve real-time trading issues across our Order Management System (OMS)/Execution Management System (EMS), Bloomberg, and proprietary trading and execution tools/systems.
• →Stakeholder management: Act as the technology "first responder" - our liaison and primary bridge between our front office users (traders and Portfolio Managers) and core engineering teams, translating trading requests into actionable technical work.
• →Service reliability: Maintain and evolve our monitoring, alerting, and post-incident review processes, and help drive a culture of accountability and continuous improvement.
• →Project execution: Lead projects from ideation and requirements gathering through to production. 

What You’ll Bring
What you need 

• →4+ years of financial services experience supporting traders and Portfolio Managers (ideally at a hedge fund, investment bank, or electronic market-maker).
• →Experience working with Order Management Systems (OMS), Execution Management Systems (EMS), and Portfolio Management Systems (PMS) trading stacks.
• →Experience supporting front office vendor trading systems (e.g. Portware, Enfusion, Neovest) - Knowledge of equities, futures, FX, and/or options trading strategies.
• →Working knowledge of trading workflows, FIX, market data vendors (Bloomberg, LSEG/Refinitiv), and broker algos - Technical skills including SQL, FIX Protocol and Excel/VBA.
• →Excellent verbal and written communication - ability to translate and explain complex issues to non-technical users.
• →Ability to maintain composure under pressure, take initiative in problem-solving, and identify root causes
• →Strong sense of ownership and a track record of delivering results.

• Proven AI tooling experience - Scripting experience with Python.
• Strong business analysis and project management skills.
• Exposure to APIs - Derivatives and valuation experience - you understand Greeks, pricing models, and how traders interpret them, or have experience supporting systems that perform these calculations.

Who we are
Schonfeld is a global multi-manager hedge fund that strives to deliver industry-leading risk-adjusted returns for our investors. We leverage both internal and external portfolio manager teams around the world, seeking to capitalize on inefficiencies and opportunities within the markets. We draw from decades of experience and a significant investment in proprietary technology, infrastructure and risk analytics to invest across four main strategies: Quant, Tactical, Fundamental Equity and Discretionary Macro & Fixed Income.
Our Culture
At Schonfeld, we’ll invest in you. Attracting and retaining top talent is at the heart of what we do, because we believe that exceptional outcomes begin with exceptional people. We foster a culture where talent is empowered to continually learn, innovate and pursue ambitious goals. We are teamwork-oriented, collaborative and encourage ideas—at all levels—to be shared. As an organization committed to investing in our people, we provide learning and educational offerings and opportunities to make an impact. We encourage community through internal networks, external partnerships and service initiatives that promote inclusion and purpose beyond the firm’s walls.

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