Senior Staff Technical Product Manager, Vehicle Transaction Platform

Join an iconic brand redefining the direct-to-consumer automotive experience. As the Senior Staff Technical Product Manager focused on the Vehicle Transaction Platform, you will define the strategy, architecture, roadmap, and execution of the systems that enable customers to successfully purchase a vehicle through Scout’s direct-to-consumer sales model. You will lead the platform that powers registration and titling, taxes and fees, financing, identity verification, fraud prevention, insurance verification, trade-ins, document generation, and secure document storage. This role is in direct partnership with the consumer facing product team, and accountable for the underlying systems, integrations, and internal tooling that power that experience. 

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Platform Leadership & Domain Ownership 

• →Serve as the product leader responsible for Scout’s end-to-end Vehicle Transaction Platform. 
• →Define the vision, operating model, roadmap, and platform investment priorities across all transaction domains. 
• →Provide leadership and governance across specialized Product Managers responsible for individual transaction capabilities. 
• →Establish platform standards, architectural principles, integration patterns, data models, and success metrics. 
• →Act as the primary product authority for how vehicle transactions are executed across systems, operations, and partner ecosystems. 

Define & Lead Vehicle Transaction Strategy 

• →Own the product vision, strategy, and roadmap. 
• →Translate business objectives into measurable customer and operational outcomes. 
• →Shape long-term platform evolution as Scout expands markets and offerings. 

Own the End-to-End Transaction Platform 

• →Oversee registration and titling, tax and fee calculation, financing and credit, identity verification, fraud prevention, insurance verification, trade-ins, document generation, and secure document storage. 
• →Own orchestration across systems, workflows, business rules, and external partners. 
• →Ensure transaction systems are scalable, compliant, resilient, and auditable. 

Lead Strategic Transaction Integrations 

• →Own strategy and execution for third-party transaction partners and vendors. 
• →Define API requirements, SLAs, data contracts, and operational support models. 
• →Partner closely with engineering to deliver secure and reliable integrations. 

Cross-Functional Leadership 

• →Partner with engineering, operations, finance, legal, compliance, customer support, delivery, and customer experience teams. 
• →Act as a trusted advisor to senior stakeholders and executives. 

Technical & Platform Stewardship 

• →Define long-term transaction platform architecture and integration strategy. 
• →Champion reusable platform capabilities and future scalability. 
• →Ensure strong security, privacy, compliance, and audit controls. 

Operationalize & Measure Success 

• →Define KPIs including transaction completion, checkout conversion, financing approvals, registration completion, fraud detection effectiveness, operational efficiency, and exception resolution. 
• →Use customer and operational insights to continuously improve outcomes. 

• To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older. 
• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. 
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. 
• Residing in New York City: This role is not eligible for remote work in New York City.

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.