Specialist, New Store Opening Coordinator

United Statesmid

OtherCoordinator

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Quick Summary

Key Responsibilities

Project Coordination & Planning Own and continuously improve Scout's new store opening playbook, readiness standards,

Technical Tools

OtherCoordinator

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

Responsibilities

~3 min read

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Project Coordination & Planning

→Own and continuously improve Scout's new store opening playbook, readiness standards, and launch governance processes while leading operational execution of new Workshop and Connection Center launches.
→Develop and manage detailed project timelines, milestones, and schedules in partnership with construction, facilities, IT, HR, legal, service, and sales teams.
→Ensure all physical and operational components—equipment, inventory, systems, signage, and safety infrastructure—are in place on time.
→Serve as the subject matter expert for retail launch operations, store readiness, operational deployment, and launch best practices.

Team Onboarding & Training

→Collaborate with Recruiting and Learning & Development to support onboarding and ramp-up of retail and service teams.
→Coordinate training schedules across multiple functions, including vehicle operations, customer delivery, service workflows, and safety procedures.
→Facilitate hands-on training sessions, mock scenarios, and operational walkthroughs to ensure team readiness.
→Partner with service leadership to confirm SOPs and technical training resources are in place before launch.

Cross-Functional Alignment

→Independently evaluate launch risks, establish mitigation plans, and drive issue resolution across stakeholders to ensure launch readiness.
→Work with digital and IT teams to manage go-live support for systems across sales, delivery, and service.

Operational Readiness

→Support the day-to-day retail operations of our office location. These may include but are not limited to opening/closing procedures, customer interactions, reservation support, ordering supplies, office management, and document management.
→Oversee site readiness activities including facility setup, equipment installation, vehicle logistics, merchandising, shop tooling, and IT infrastructure for front-of-house and back-of-house functions and final operational launch sign-off for assigned locations.
→Support launch events, customer-facing activations, and grand opening activities, including coordination and onsite execution. Provide coverage during evenings and weekends as needed to ensure successful event delivery and customer experience.
→Ensure service bays, parts storage, and technician work areas meet launch requirements in collaboration with service operations and facilities teams.
→Lead soft launch activities such as role plays, test drives, mock repairs, and delivery simulations to validate operational preparedness.

Post-Launch Success

→Conduct post-opening assessments, identify root causes and trends, and implement improvements that enhance future store launch performance.
→Provide on-site stabilization support for 30–60 days post-launch to reinforce training, SOPs, and team execution.

→To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
→Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
→Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
→Residing in New York City: This role is not eligible for remote work in New York City.

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.