Installer Level I

As a Technician Level 2, you are well-versed in the technical specifications of various fire alarm and security products. You can efficiently diagnose system malfunctions and efficiently troubleshoot issues, ensuring prompt and effective resolutions. You play a critical role in conducting system tests and inspections to verify that installations meet regulatory requirements and adhere to safety standards. Your attention to detail and adherence to protocols contribute to the reliable performance of the systems you work on. Requirements Observe all safety procedures and use equipment properly Maintain company vehicle and tools Create a positive customer experience Document and address customer concerns Manage customer expectations Research, understand and define the client’s needs Maintain a clean work environment and facility Provide accurate time and cost estimates to customers Utilize POS system to maintain accurate records of work Track service hours Attend team meetings and report on projects Follow the guidelines set in the Employee Handbook Periodically available for after-hours emergency call Service and Repair Systems Ongoing Training Benefits Click here to see our benefits package.