Fuel Systems Maintenance Manager

Shell Mobility & Convenience proudly operates over 200 Timewise convenience stores and Shell gas stations in Texas and New Mexico. Our friendly team provides great customer service while supporting our employees with growth opportunities. Shell Mobility & Convenience is based in Houston, Texas and became part of the Shell Group in 2022. Join our friendly and hard-working Team!

The Fuel Systems Maintenance Manager is responsible for fuel system uptime, safe operability, service quality, and regulatory compliance across Shell Mobility & Convenience's retail network. This role oversees preventive and reactive maintenance programs, fuel system vendors, maintenance technicians, and compliance activities to ensure fuel dispensing equipment, underground storage tanks (USTs), and associated infrastructure operate safely, efficiently, and reliably.

• Manage preventive and reactive maintenance programs for fuel systems, including dispensers, USTs, piping, and monitoring systems.
• Coordinate service providers to maximize system uptime and ensure timely issue resolution.
• Maintain accurate records of maintenance activities, inspections, and repairs.
• Analyze maintenance performance, labor utilization, and repair costs to identify improvement opportunities.
• Support development of business cases and capital improvement projects.

• Partner with Environmental teams to ensure compliance with federal, state, and local regulations.
• Support corrective actions for compliance deficiencies and equipment issues.
• Maintain documentation required for regulatory reporting and compliance tracking.
• Promote adherence to HSSE standards and company safety expectations.

• Source, evaluate, and manage fuel system service providers and contractors.
• Recruit, develop, and retain Fuel Maintenance Technicians.
• Negotiate service agreements and rate schedules that support cost-effective operations.
• Monitor vendor performance and compliance with service expectations.

• Support development and management of annual maintenance budgets and parts inventory.
• Track asset performance and lifecycle costs using maintenance management systems and Insite360.
• Recommend equipment upgrades, replacements, and maintenance improvements.
• Identify opportunities to reduce costs while maintaining service quality.

• Support fuel system emergency response activities, including leaks, spills, equipment failures, and third-party damage incidents.
• Coordinate response and remediation efforts with Environmental and Safety teams.
• Ensure timely communication and documentation of incidents.

• Identify opportunities to improve reliability, reduce downtime, and enhance maintenance performance.
• Stay informed on industry trends, fuel technologies, and regulatory changes.
• Participate in industry events, professional development, and company-sponsored training programs.
• Complete Shell Technical Advisor training and certification requirements as assigned.

• Strong leadership, communication, and interpersonal skills.
• Excellent analytical, organizational, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong understanding of fuel systems, USTs, dispensing equipment, and environmental compliance requirements.
• Proficiency with CMMS platforms, fuel monitoring systems, Microsoft Excel, Outlook, Office, and Teams.
• Strong project management and vendor management skills.

• Ongoing professional development through company-sponsored and industry training programs.
• Completion of Shell Technical Advisor training and certification requirements.
• Participation in programs such as PMP, Lean Six Sigma, CFM, or other relevant development opportunities.
• Completion of all required safety, compliance, and onboarding training.

• Ability to lift up to 50 pounds.
• Prolonged periods of sitting, standing, walking, and computer use.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to travel to company locations as needed.

• Standard business hours are Monday through Friday, with flexibility required based on business needs.
• Availability for after-hours support during emergency situations.
• Travel to retail locations, including occasional overnight travel, may be required.

• Bachelor's degree in Engineering, Business, Environmental Science, Facilities Management, or a related field; equivalent experience will be considered.
• Five or more years of experience in fuel systems maintenance, facilities management, or petroleum operations.
• Experience managing maintenance budgets exceeding $1 million.
• Experience with Gilbarco dispensers, Veeder-Root ATG systems, Passport, and Insite360 preferred.
• Strong knowledge of UST systems, fuel dispensing equipment, and environmental compliance regulations.
• Experience with CMMS platforms and fuel monitoring technologies.
• Excellent communication, project management, and vendor negotiation skills.
• Valid driver's license and ability to travel as required.

• Reports directly to the Director of Maintenance Operations.
• Directly supervises Fuel Maintenance Technicians.
• Oversees fuel maintenance vendors, contractors, and service providers supporting fuel system operations.