Staff Software Engineer

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here. 

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

As an engineer on SimpliSafe's Video team you will build and maintain the cloud-based systems that empower customers to interact with their home security cameras from anywhere in the world.

We're looking for a motivated, experienced Staff Software Engineer to design, develop, maintain and own software solutions. We're a backend team solving large-scale video streaming and recording problems to ensure customers have real-time control and visibility into their cameras. You'll be working with our stack of Go, C#, TypeScript, AWS, Kubernetes, SQS, SNS, ffmpeg, WebRTC.

The safety of our customers is important, and as such our key pillars are reliability, simplicity, and performance.

Primary Responsibilities Include:

• →Partner with internal stakeholders to understand requirements and design simple, reliable, flexible solutions.
• →Drive the implementation of those solutions, both by writing code yourself and supporting other engineers with code reviews and mentoring.
• →Long-term support & maintenance work, such as performance optimization, bug fixes, feature additions, design and usability improvements, and automation.
• →Document the systems you are building to ensure they can be maintained by the next generation of developers.
• →Serve as an on-call first responder for software owned by your team.

• 8+ years of industry experience, including having owned the architecture of a production backend system end-to-end, from design through long-term operational ownership.
• 2+ years designing, building, or operating a real-time or low-latency video streaming service, e.g. HLS/DASH delivery or WebRTC media distribution.
• Experience with tools such as WebRTC, GStreamer, ffmpeg, or libav.
• Familiarity with video streaming standards such as HLS/DASH, fMP4, CMAF, adaptive bitrate packaging, video codecs (H.264, HEVC, AV1), audio codecs (AAC), and transport protocols (SRT, RTMP, WHIP, MoQ).
• Extensive experience building and running cloud-based microservices and distributed systems.
• Proven ability to mentor engineers and drive technical decision-making within a team.
• Proficiency in at least one major programming language (Go, C#, JavaScript/TypeScript, Java, etc.).
• Passion, curiosity and a desire to continuously learn and grow.
• Extensive experience with AWS, GCP or Azure.
• Excellent problem-solving skills and proven track record to break down complexity.
• Experience with IoT or smart home video streaming applications is a plus.
• Familiarity with the Agile Scrum process.

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.