Staff Engineer, DRAM Field Application

At SK hynix America, we are at the forefront of semiconductor innovation. As a global leader in HBM, DRAM, and NAND flash technologies, we develop the advanced memory solutions powering everything from advanced mobile technology to massive AI data centers. With major investments in the U.S. and a leading position in the global AI revolution, we build the critical infrastructure of the digital landscape and remain committed to sustainable operations. We invite innovative minds to be part of our journey. Here, you will be part of a collaborative team pioneering the next generation of memory technologies, expanding our market footprint, and defining the future of computing.

The DRAM Field Application Engineer will lead customer‑facing technical engagements and serve as a senior technical and strategic interface between key customers, contract manufacturers, and headquarters. This role is responsible for driving design wins, managing complex customer programs, and ensuring the successful adoption, qualification, and lifecycle management of DRAM products.

• →Serve as the primary senior technical interface for key customers, providing expert guidance on DRAM products, system integration, and issue resolution
• →Identify customers’ current and future technical and product requirements and drive design wins through product evaluation, sampling, and qualification
• →Lead new product introductions (NPI), including qualification planning, sample planning, and coordination with customers, contract manufacturers, and HQ teams
• →Own customer product lifecycle management, including product roadmap communication, PCN/EOL management, and technical documentation support
• →Manage customer product quality, acting as the escalation point for RMA, failure analysis, and corrective action activities in collaboration with HQ QA teams
• →Build and maintain strong customer relationships through regular technical and program reviews, ensuring high levels of customer satisfaction
• →Collaborate cross‑functionally with HQ R&D, Product Planning, Quality, Sales, and Operations teams to align customer needs with product and technology strategies

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related technical field
• 10–15 years of experience in Field Application Engineering, customer technical support, or semiconductor/memory‑related roles
• Strong working knowledge of DRAM products, memory architecture, and DRAM operation principles
• Proven experience managing complex customer qualifications, system‑level debugging, and technical issue resolution
• Excellent analytical, problem‑solving, and decision‑making skills
• Strong communication skills with the ability to explain complex technical concepts to customers and internal stakeholders

• Master’s degree in a relevant technical field
• Extensive experience in the semiconductor industry, preferably DRAM or memory products
• Hands‑on experience with DRAM quality management, reliability, and failure analysis processes
• Experience leading major customer accounts or strategic programs
• Strong presentation and documentation skills
• Fluent bilingual communication in English and Korean, with experience working in global, customer‑facing environments

• Authorized to work in the US    

SK hynix America is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information, or any other status protected under federal, state, or local applicable laws.

In compliance with federal law, SK hynix America also participates in the federal E-Verify program. Upon accepting an offer of employment, all newly hired individuals will be required to complete Form I-9, which includes verifying identity and legal authorization to work in the United States. Please review the official government posters detailing your rights and protections prior to applying:

• E-Verify Participation Poster (Bilingual English & Spanish)
• IER Right to Work Poster (English)
• IER Right to Work Poster (Spanish)