Chief of Staff - 21829

Working Hours: Aligned with US Business Hours 

• Coordinate, track, and report on strategic initiatives, priorities, and executive action items across the Strategy and Growth function.
• Translate the SVP’s strategic goals into project plans with defined milestones, owners, and deadlines.
• Establish and run the function’s operating cadence, including weekly priority reviews, leadership meeting agendas, action-item tracking, and quarterly planning support.
• Drive accountability by following up on commitments, deliverables, and deadlines with internal teams, clients, and external partners, and escalate risks and roadblocks early.
• Build and maintain project trackers, dashboards, and executive reporting tools that give leadership real-time visibility into initiative, partnership, and pipeline status.
• Prepare recurring status reports that summarize progress, risks, and decisions needed.
• Identify process gaps and design, document, and roll out streamlined workflows and standard operating procedures that improve efficiency across teams.
• Manage special projects on behalf of the SVP from scoping through completion.

• Track department budgets, forecasts, and spending; reconcile actuals to budget monthly and flag variances to the SVP and Finance.
• Support annual budget development and mid-year forecast updates for the Strategy and Growth function.
• Manage the contract lifecycle for partner, client, and vendor agreements, including intake, internal review and approval routing, signature, renewal and expiration tracking, and recordkeeping.
• Maintain a central contract repository and renewal calendar so no agreement lapses without review.
• Coordinate procurement activities, vendor selection support, and vendor onboarding in line with company purchasing policies.
• Oversee invoicing for partner and client engagements, making sure billing is timely and accurate, and work with Finance to resolve discrepancies and outstanding balances.
• Review and code department expenses and purchase requests for approval.

• Support business development efforts, including market and prospect research, proposal and RFP preparation, pricing worksheets, and pitch materials.
• Maintain accurate partner and client records, engagement history, and pipeline reporting.
• Track partner commitments and program deliverables to make sure the company meets its obligations under partnership agreements.
• Serve as a primary liaison between the SVP and internal teams, clients, and external partners.
• Plan and coordinate customer meetings, conferences, briefings, and special events, including budgets, logistics, materials, and post-event follow-up.
• Coordinate follow-up after client and partner meetings, including recaps, next steps, and owner assignments.

• Prepare executive presentations, reports, board and ELT materials, and meeting summaries with clear decisions, action items, and owners.
• Draft, edit, and manage key communications on behalf of the SVP, keeping messages consistent, accurate, and on time.
• Manage the SVP’s calendar, travel, and meetings, prioritizing time against strategic goals and protecting time for high-value work.
• Prepare briefing materials ahead of key meetings, including background, agendas, and talking points.
• Triage incoming requests to the SVP, resolve what can be handled independently, and route the rest to the right owner.
• Handle sensitive and confidential business, financial, and personnel information with discretion.

• Bachelor’s degree in Business Administration, Operations Management, or a related field, or equivalent combination of education and experience
• 5+ years of experience in business operations, project management, or senior executive support
• Demonstrated experience managing budgets, forecasts, contracts, or procurement processes
• Proven ability to manage multiple concurrent projects and priorities with strong attention to detail
• Advanced proficiency in Microsoft Excel (pivot tables, lookups, budget tracking), PowerPoint, Outlook, and Teams
• Excellent written and verbal communication skills, including preparing executive- and board-level materials
• Exceptional judgment and discretion with confidential information

• Experience in education, workforce development, or B2B partnership environments
• Experience with SharePoint, or similar reporting and collaboration tools
• Experience supporting proposal development, RFP responses, or sales pipeline reporting