Chief of Staff / Ops Lead

Chief of Staff / Operations Lead

Location: Remote (Eastern Europe)
Compensation: USD/month (The final offer is at the client’s discretion and depends on the candidate’s interview result, skills, and experience.)
Type: Full-time (overlap with U.S. MST timezone)
Reports to: CEO / Founder

We’re looking for a high-ownership operator who can sit at the intersection of people, priorities, and pace. This role blends three critical functions:

• People Operations: establish and run clean, scalable people systems.
• Growth/Operations Support: drive special projects that move the business forward.

You'll work directly with leadership, gain high context fast, and become a core execution partner across the company.

1) People Operations (Core)
You’ll build and run People Ops systems that are lightweight but solid as we scale.

Responsibilities include:

• Own hiring logistics end-to-end: posting, screening coordination, interview flow, candidate experience.
• Maintain and improve onboarding/offboarding (checklists, accounts, IT handoff, welcome flow).
• Keep employee records, contracts, and policy documentation accurate and compliant.
• Support performance cycles: pulse checks, reviews scheduling, feedback processes.
• Create consistent rituals: team updates, all-hands support, culture moments.
• Be the first point of contact for people-related questions.
   

What success looks like: Hiring and onboarding feel seamless; team members get fast answers; people processes are documented, simple, and respected.
 

2) Growth & Business Operations Support (Stretch + Development)
You’ll help leadership execute cross-functional priorities and growth projects.

Responsibilities include:

• Drive special projects (e.g., launching a process, improving a funnel, organizing a partnership pipeline).
• Maintain simple dashboards / trackers for key business priorities.
• Coordinate across teams to unblock bottlenecks.
• Take rough ideas from the CEO and turn them into scoped, executed plans.
• Spot gaps before they become fires.
   

What success looks like: Projects move faster because you’re there; ambiguity turns into structured execution.

You might be a fit if you:

• Love systems + people + momentum equally.
• Are usually the person who “just makes things happen.”
• Want proximity to leadership and a career path into Chief of Staff / Ops leadership.
• Thrive in ambiguity and can translate chaos into operations.
• Get energy from helping teams work better together.

We’re looking for someone who:

• Has 3–7 years experience in a hybrid People Ops / Ops role (startup experience a big plus).
• Strong operational instincts: notices what’s missing and fixes it without being asked.
• Excellent written communication and judgment.
• Obsessed with organization and high attention to detail.
• Comfortable working directly with executives; high discretion and trustworthiness.
• Remote-ready: proactive, responsive, and great at async updates.
   

Nice-to-Haves:

• Experience building early-stage people systems (hiring, onboarding, policies).
• Familiarity with tools like Notion, Google Workspace, Slack, ATS systems, basic spreadsheets.
• Experience owning cross-functional projects.
• Interest in startup growth or business ops.

• People operations: onboarding, hiring, employee lifecycle management
• Growth/project support: dashboards, cross-team coordination, execution
   

• Ownership and initiative
• Excellent communication & judgment
• Organization and attention to detail
• Calm under pressure and prioritization skills
• Bias toward simple, scalable systems